Results Show Ready Access to Customer Knowledge and Information as Key for Driving Up Service and Satisfaction Levels

MELVILLE, N.Y. and WEYBRIDGE, U.K., October 1, 2015 — The results of a large-scale study of more than 18,000 consumers in nine countries published today by Verint® Systems Inc. (NASDAQ: VRNT), with support from analyst and consultancy firm Ovum and research company Opinium, highlights the importance of quick, easy and personalized service in securing their trust. It additionally uncovers deep divisions over attitudes in how personal data is used to deliver this service.