Business Process Outsourcing Company to Deploy Verint Speech Analytics in Greater China 

HONG KONG and MELVILLE, N.Y., August 27, 2015Verint® Systems Inc. (NASDAQ: VRNT) today announced that PCCW Teleservices, a HKT (SEHK: 6823) subsidiary and premier provider of global outsourcing solutions, is bringing customer engagement to the next level with the deployment of Verint’s latest speech analytics solution. With the offering, PCCW Teleservices has advanced capabilities in call recording, quality management and speech analytics in English, Cantonese and Mandarin to capitalize on potential opportunities and enhance the customer experience. PCCW Teleservices is the first business process outsourcing (BPO) company in the Greater China region to deploy this latest version.