Skip to main content
  • Contact
  • Resources
  • Support
  • Contact
  • Login
Toggle Mobile Menu On and Off

Verint

  • Our Company
    • Our Vision
    • Company Profile
    • Executive Leadership
    • Core Values
    • Verint Innovation
    • Contacts
    • Global Locations
    • Corporate Responsibility
      • Business Continuity Management
      • Empowering Our Employees
      • Ethics and Corporate Citizenship
      • Information Security
      • ISO Certification
      • Quality Management
      • Sustainability and Community Involvement
    • Legal Documents
      • Accessibility Policy
      • Ad Choices
      • Cookies Overview
      • Intellectual Property
      • Privacy Policy
        • Apps
        • Brasil
        • France
        • Germany
        • Italy
        • Japan
        • Mexico
        • Russia
        • Spain
        • Subsidiaries
        • Canada
      • Verint.com Terms of Service
      • Verint WEEE Compliance
        • WEEE Recycling Information for Recyclers
  • Press Room
    • 2018 Press Releases
    • 2017 Press Releases
    • 2016 Press Releases
    • 2015 Press Releases
    • 2014 Press Releases
  • Investor Relations
    • 10K and 10Q Filings
    • GAAP to Non-GAAP Reconciliations
    • All SEC Filings
    • Investor Relations Presentation
    • Financial Press Releases
    • Webcasts
    • Stock Information
    • Corporate Governance
    • Email Alerts
    • Notice to CMVT Holders
    • DNR Postings
  • Engagement
    • Our Offerings
      • Solutions
        • Intelligent Self-Service
          • Web/Mobile Self-Service
          • Web Chat
          • Customer Communities
          • Knowledge Management for Self-Service
          • Virtual Assistant
          • Mobile Messaging
          • Social Engagement
          • Voice Self-Service
          • Employee Desktop
        • Voice of the Customer
          • Interaction Analytics
          • Speech Analytics
          • Text Analytics
          • Enterprise Feedback
          • Digital Feedback
          • Digital Feedback
        • Employee Engagement
          • Knowledge Management
          • Internal Communities
          • Case Management
          • Employee Desktop
          • Gamification
          • Mobile Workforce
          • Voice of the Employee
        • Workforce Optimization
          • Intelligent Recording
            • Face-to-Face Voice Interaction Recording
            • Branch Audio Recording
          • Automated Quality Management
          • Coaching & Learning
          • Workforce Management
          • Work Manager
          • Desktop and Process Analytics
          • Robotic Process Automation
          • Performance Management
          • Mid-Market Solutions
        • Security, Fraud & Compliance
          • Compliance Recording
          • Fraud and Identity Analytics
          • Regulatory Compliance
          • Branch Surveillance and Investigation
            • Network Video Recorders
            • Encoders & Decoders
            • IP Cameras
            • Video Management Software (VMS)
          • Public Safety Compliance
        • Cloud
      • Services
        • Application Managed Services
        • Business Advisory Services
        • Implementation Services
        • Enablement Services
          • Training Facilities
            • Verint University
            • Verint Learning Center
          • Security Intelligence Service and Support
            • Tech Support Request
          • Security Intelligence Learning and Certification
        • Business Managed Services
        • Technology Managed Services
        • AdviceLine
          • AdviceLine Request Form
    • Our Story
      • Customer Success
      • Awards & Recognition
      • Events
      • News
      • Webinars
        • EMEA Webinars
    • Your Industry
    • Your Role
      • Back-Office Operations
      • Branch Operations
      • Compliance
      • Contact Center
      • Customer Experience
      • Digital Marketing
      • Public Sector - Citizen Engagement
        • Government and Public Sector Solutions
      • IT
    • Our Partners
      • Find a Partner
      • Become a Partner
        • Partner Application
    • Resources
    • Support
  • Careers
    • Why Verint
    • Search for Careers
    • Privacy Policy
      • apac
      • bulgaria
      • cala
      • Canada - English
      • Canada - French
      • EMEA
      • Israel
      • United States
    • Smart People, Cool Technology
  • Press Room
  • 2015 Press Releases

2015 Press Releases

  1. 2015 Press Releases

    Mon Nov 20, 2017
  2. Verint Cited as Workforce Optimization Market Share Leader in New Research from DMG Consulting

    Wed Dec 23, 2015

    Latest Analyst Report Positions Company as Leader Across WFO, Recording, Quality Management and more 

    MELVILLE, N.Y., December 23, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named a leader in the workforce optimization (WFO) market according to DMG Consulting LLC’s 2015 Workforce Optimization (WFO) Mid-Year Market Share Report. Published in October 2015, the research indicates that during the first half of 2015, “Verint was the WFO market leader and the strongest performer,” as well as the largest WFO vendor in the market.

    Read more...

  3. Gartner erkent Verint als leider in nieuw Magic Quadrant voor Customer Engagement Center Workforce Optimization

    Tue Dec 22, 2015

    Verint al voor achtste opeenvolgende jaar leider op het gebied van CEC Workforce Optimization

    Amsterdam, 22 December 2015 –Verint® Systems, Inc.(Nasdaq: VRNT) is door Gartner voor het achtste opeenvolgende jaar als leider geplaatst in het Magic Quadrant for Customer Engagement Center Workforce Optimization (WFO). Gartner evalueert elk jaar WFO-technologie en plaatst leveranciers in een van de vier kwadranten. Volgens Gartner bieden leiders “brede en diepe WFO-oplossingen die wereldwijd inzetbaar zijn en ondersteund worden. De software is geschikt voor organisaties van elke omvang en complexiteit, en biedt brede branchedekking. Er is sprake van een sterke omzet en nieuwe referenties zijn breed beschikbaar.”1

    Read more...

  4. Top Global Public Pension Fund Implementing Verint Customer Engagement Optimization for Efficient Member Service Experiences

    Tue Dec 22, 2015

    Organization Deploying Additional Verint Solutions, Including Workforce Optimization and Desktop and Process Analytics

    MELVILLE, N.Y., December 22, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that one of the top global public pension funds is implementing more of its workforce optimization (WFO) suite, as well as adding desktop and process analytics software to its technology portfolio.

    Read more...

  5. Verint Recognized for Superior Customer Experience Initiatives by CXPA

    Mon Dec 21, 2015

    Second CX Impact Award Reinforces Success of Verint Customer Experience Program

    MELVILLE, N.Y., December 21, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named a 2015 CX Impact Award winner. The program is sponsored by the Customer Experience Professionals Association (CXPA), a premier global non-profit organization dedicated to the advancement and cultivation of the customer experience profession. This award, for which the company has been honored for the second time over the past three years, is designed to distinguish individuals worldwide who are making significant progress within their organizations to enhance the customer experience.

    Read more...

  6. Verint Named a Leader in Customer Service Solutions for Enterprise Organizations by Independent Research Firm

    Thu Dec 17, 2015

    Recognized for Having a “Vision to Unify Customer Service, Agent Utilization and Performance Capabilities”

    MELVILLE, N.Y. December 17, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has been named a Leader in Forrester Research, Inc.’s new The Forrester Wave™: Customer Service Solutions for Enterprise Organizations, Q4 2015 report published December 16, 2015.

    Forrester evaluated Verint Engagement Management™—which represents solutions from the company’s acquisition of KANA® Software and is part of Verint’s broader Customer Engagement Optimization portfolio—alongside 10 additional solutions, noting Verint for its focus “on the intersection of business process management (BPM), knowledge management and omnichannel management.”1 Forrester further stated that Verint Engagement Management has “well rounded case and channel management capabilities that guide agents through process flows.”2

    Read more...

  7. Verint Receives 2015 Frost & Sullivan Award for Australian Contact Center Optimization Solution Vendor of the Year

    Thu Dec 10, 2015

    SYDNEY and MELVILLE, N.Y., December 10, 2015— Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received Frost & Sullivan’s 2015 Australian Contact Center Optimization Solution Vendor of the Year Excellence Award. The Australian Excellence Awards, now in its 10th consecutive year, recognizes the outstanding performance of companies that have demonstrated market leadership and business innovation in their respective markets. Verint’s selection highlights its broad leadership position across the Australian contact center industry.

    Read more...

  8. Gartner Recognizes Verint as a Leader Positioned Highest in Execution and Furthest in Vision in New Magic Quadrant for Customer Engagement Center Workforce Optimization

    Wed Dec 9, 2015

    Company Recognized as a Leader in CEC Workforce Optimization for Eighth Consecutive Year

    MELVILLE, N.Y., December 9, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has achieved the highest and furthest overall position for its ability to execute and completeness of vision in the new Magic Quadrant for Customer Engagement Center Workforce Optimization (WFO) report by research and advisory firm Gartner, Inc.* This placement marks the eighth consecutive year that the company has appeared in the Magic Quadrant as a Leader.

    Read more...

  9. TimeTrade Teams up with Verint to Help Banks Deliver Superior Customer Service

    Tue Dec 8, 2015

    Partnership to Address Staffing Resource Allocation Issues, Extending In-Branch Appointment Analytics into Workforce Optimization for Retail Banks

    BOSTON and MELVILLE, N.Y., December 8, 2015 —TimeTrade, the leading provider of online appointment scheduling, today announced a partnership with Verint® Systems Inc. (NASDAQ: VRNT). Through the organizations’ new combined offering, banks will have a powerful solution to help convert first-touch interactions into high-value, long-lasting relationships throughout the customer journey.

    Read more...

  10. Frost & Sullivan Honors Verint with 2015 Product Leadership Award in Latin America

    Mon Dec 7, 2015

    Recognition Highlights Customer-Centric Focus and Leadership in Customer Engagement Optimization

    SAO PAULO and MELVILLE, N.Y., December 7, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that it received the top product leadership award in the contact center systemsmarketfrom Frost & Sullivan, a leading global analyst and consultancy firm. This Latin America industry distinction for Verint’s Customer Engagement Optimization™portfolio—which is comprised of customer analytics, engagement management and workforce optimization solutions—was presented last week during the firm’s banquet ceremony in Miami, Florida.

    Read more...

  11. Verint Announces Participation in Upcoming Investor Conference

    Thu Dec 3, 2015

    MELVILLE, N.Y., December 3, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced its participation in the Imperial Capital Security Investor Conference to be held at the Waldorf Astoria in New York City on December 9-10.

    Read more...

  12. Verint Announces Third Quarter Results

    Wed Dec 2, 2015

    Click here to view the press release.

    Read more...

  13. Verint Systems Announces Conference Call to Review Third Quarter Results

    Tue Nov 24, 2015

    Call to be Held December 2, 2015 at 4:30 p.m. ET

    MELVILLE, N.Y., November 24, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced it will conduct a conference call on Wednesday, December 2, 2015 at 4:30 p.m. ET to review its third quarter results (for the quarter ended October 31, 2015) and outlook for the year ending January 31, 2016. An earnings press release will be issued after market close on December 2.

    Read more...

  14. Verint Expands Global Customer Conference to Security Professionals

    Tue Nov 17, 2015

    2016 Event to Feature Dedicated Tracks on Technology Innovation, Trends and Best Practices for Security, Video and Situation Intelligence, Fraud, Risk and Compliance

    MELVILLE, N.Y., November 17, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced the expansion of its Engage™ Global Customer Conference with the addition of new tracks for today’s security, fraud, risk and compliance-focused professionals.

    The 2016 conference will take place June 27-30 in Chicago, Illinois and will be co-located with the company’s event focused on customer engagement optimization for customer service, customer experience and marketing professionals that serve contact center, branch and back-office operations, and other enterprise departments.

    Read more...

  15. BayPort Credit Union Leverages Verint Video and Situational Awareness Solutions to Reduce Fraud and Protect Assets

    Thu Nov 12, 2015

    Financial Leader Enhances Situational Awareness with Technology that Helps Safeguard More than $1.4 Billion in Assets Across 21 Branches

    MELVILLE, N.Y., November 12, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that BayPort Credit Union is leveraging Verint’s Video and Situational Awareness solutions in 21 of the financial organization’s branches. With more than 121,000 members and over $1.4 billion in assets, BayPort Credit Union recognizes the importance of safeguarding and protecting the personal information and assets of the company and its members, which is why it chose Verint as its technology partner.

    Read more...

  16. U.S.-Based Insurance Providers Extend Investments in Verint Customer Engagement Optimization Software

    Wed Nov 11, 2015

    Leading Insurance Companies to Leverage Verint Solutions to Further Focus on Customer Experiences, Workforce Performance and Employee Engagement

    MELVILLE, N.Y., November 11, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that two large U.S.-based insurance organizations have broadened their investments in its workforce optimization and customer analytics solutions. Each expanded its investment to further its focus on customer satisfaction and loyalty, workforce performance and reducing operating costs.

    Read more...

  17. Verint Recognizes Customers for Exceptional Performance at Engage EMEA Conference

    Wed Nov 4, 2015

    Awards Ceremony Celebrates the Success of Leading European Organizations

    WEYBRIDGE, UK and MELVILLE, N.Y., November 4, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced the winners of its Engage™ EMEA Awards, an annual program that recognizes the outstanding accomplishments of top performing customers. The honors were presented during the Engage EMEA customer conference and dedicated awards dinner hosted at the Savoy Hotel in London last month.

    Read more...

  18. Leading Japanese TV Shopping Channel Benefits from Verint Customer Engagement Optimization Solutions

    Tue Nov 3, 2015

    TOKYO and MELVILLE, N.Y., November 3, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that a leading Japanese television shopping channel company is benefitting from Verint Customer Engagement Optimization™ solutions in its Japan-based contact centers.

    To enhance contact center service quality, customer satisfaction and engagement, the TV shopping channel organization invested in such customer engagement optimization solutions as Verint Workforce Optimization™— which includes software for call recording and quality management—and Verint Speech Analytics™. Driving its investment in the solution a couple years ago was the need to enhance operations by capturing, analyzing and acting upon the voices of its customers (VoC). Another key factor was the desire to be able to rapidly record, search and replay phone conversations, evaluate the service quality, and analyze and act on customer insights to enhance its offerings and overall service delivery.

    Read more...

  19. New DMG Consulting Report Recognizes Verint Leadership in Enterprise Feedback Management

    Mon Nov 2, 2015

    Verint Receives Top Customer Satisfaction Rankings for Current Product and Implementation; Cited as a Leader for Overall Vendor Satisfaction  

    MELVILLE, N.Y., November 2, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been recognized as a leader for enterprise feedback management software in DMG Consulting LLC's2015-2016 Enterprise Feedback Management Product and Market report. DMG’s research analyzed vendor solutions, implementation processes and customer ratings across comprehensive product and vendor criteria.

    Read more...

  20. Verint Receives 2015 “New Product of the Year” Award for Identity Authentication and Fraud Detection

    Wed Oct 28, 2015

    Security Products Magazine Recognizes Verint Identity Authentication and Fraud Detection Solution for Outstanding Development Achievements

    MELVILLE, N.Y., October 28, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been awarded a 2015 “New Product of the Year” honor from Security Productsmagazine, a publication focused on integrated product and technology solutions for security professionals. The company was recognized for its identity authentication and fraud detection solution under the “user authentication/identification/credentialing and management” category.

    Read more...

  21. Verint Enhances Mobile and Personalization Capabilities in Enterprise Feedback Management Solution

    Wed Oct 21, 2015

    Powerful New Features Help Enhance Responsiveness of Global Customer Experience Teams

    MELVILLE, N.Y., October 21, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced the availability of its enhanced cloud-based Enterprise Feedback Management (EFM) solution. This latest release reinforces and supports Verint’s ongoing strategy to provide innovative solutions that optimize customer engagement.

    Read more...

  22. Verint Innovation Showcased in CRM and Customer Engagement Optimization Awards

    Wed Oct 14, 2015

    Recognized Among Top 15 Influencers in CRM Community

    Received Technology Honors for Customer Analytics, Engagement Management and Workforce Optimization

    MELVILLE, N.Y., October 14, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received industry recognition for its leadership, influence and innovative customer engagement optimization solutions. These honors come from strategic advisory firm Information Systems Marketing (ISM)—which named the company a “Top 15 CRM Software” recipient—as well as industry publications that include Speech Technology, CUSTOMER and Communications Solutions.

    Read more...

  23. Verint and Scitum, a Telmex Mexico Affiliate, Announce Strategic Partnership to Help Protect Mexican Organizations Against Advanced Cyber Attacks

    Mon Oct 12, 2015

    Leading Mexican Managed Security Service Provider (MSSP) to Offer Best-of-Breed Cyber Security-as-a-Service Using Verint's Threat Protection System

    MELVILLE, N.Y., October 12, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) and Scitum, a premier Managed Security Service Provider (MSSP) in Mexico—and an affiliate company of Telmex, the largest telecommunications service provider in Mexico—today announced a partnership aimed at protecting government organizations and enterprises in Mexico against advanced cyber threats. The strategic partnership merges Verint’s market-leading cyber intelligence capabilities with Scitum's best-of-breed managed services expertise.

    Read more...

  24. Verint Research Reveals Need for New Rules of Customer Engagement

    Thu Oct 8, 2015

    New Consumer Study Conducted with Ovum and Opinium Outlines Factors Necessitating Business Strategy Alignment with Customer Engagement

    MELVILLE, N.Y., October 8, 2015 –Verint® Systems Inc. (NASDAQ: VRNT) today released the results of new research in partnership with analyst and consultancy firm Ovum. The study reveals the complexity of customer service expectations and provides advice on how businesses can respond. Drawing on global and regional research conducted by UK-based research company Opinium, the findings highlight the demand for quick and convenient service coupled with a calculated approach to personalization in order to foster customer engagement.

    Read more...

  25. Verint to Address Bank Transformation Challenges at 2015 BAI Retail Delivery Conference

    Wed Oct 7, 2015

    Company to Explore Omnichannel Banking Environments, Digital Transformation, Identity Authentication and Fraud Detection, and Branch of the Future

    BAI Retail Delivery 2015
    Verint Booth #1030
    The Venetian
    Las Vegas, NV

    MELVILLE, N.Y., October 7, 2015 — As part of its participation in this year’s BAI Retail Delivery 2015,Verint® Systems Inc. (NASDAQ: VRNT) today announced that it will demonstrate various solutions for the banking industry, including enterprise and branch workforce optimization, and identity authentication and fraud detection offerings. Additionally, several of its industry experts will present interactive sessions, with topics that will center on trends, technology and processes that are helping transform bank operations.

    Read more...

  26. Study of More Than 18,000 Consumers Across Nine Countries Reveals Attitudes Toward Brand Loyalty, Service Personalization and Privacy

    Thu Oct 1, 2015

    Results Show Ready Access to Customer Knowledge and Information as Key for Driving Up Service and Satisfaction Levels

    • Multi-country consumer study reveals loyalty benefits of good customer service: nearly 90 percent of consumers say good service makes them feel more positive about brands
    • 81 percent “just want questions answered”
    • Nearly one third think experiences are more positive when companies understand their account history
    • Almost half are suspicious about how their data is being used

    MELVILLE, N.Y. and WEYBRIDGE, U.K., October 1, 2015 — The results of a large-scale study of more than 18,000 consumers in nine countries published today by Verint® Systems Inc. (NASDAQ: VRNT), with support from analyst and consultancy firm Ovum and research company Opinium, highlights the importance of quick, easy and personalized service in securing their trust. It additionally uncovers deep divisions over attitudes in how personal data is used to deliver this service.

    Read more...

  27. Firstsource Competes as Finalist in 2015 Constellation SuperNova Awards for Next-Generation Customer Experience

    Wed Sep 30, 2015

    SuperNova Awards Recognize Champions in Driving Disruptive Technologies Across the Organization

    "First Customer Intelligence" Initiative Leverages Verint Technology to Analyze Customer Interactions

    MELVILLE, N.Y., September 30, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that Aparajita (Apa) Gupta of Firstsource Solutions, Ltd., a global business process management company, has been named a finalist in the fifth annual Constellation SuperNova Award competition—a program that recognizes leaders and teams driving the most successful technology transformation projects.

    Read more...

  28. Verint Announces Engage 2015 EMEA Customer Conference

    Tue Sep 29, 2015

    Event Brings Together Europe’s Leading Organizations to Share Customer Engagement Best Practices

    MELVILLE, N.Y. and WEYBRIDGE, U.K., September 29, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced event highlights and key topics for its annual Engage™ 2015 customer conference in EMEA, which will take place Thursday, October 8, 2015 at The Savoy in London. This year’s conference will focus on how organizations in today’s digital-first economy are enhancing customer engagement to not only deliver better customer experiences, but also help manage risk—all while boosting customer satisfaction and loyalty.

    Read more...

  29. Verint Unveils Next Evolution in Situation Management

    Mon Sep 28, 2015

    Delivers Advanced End-to-End Situation Management Solution on a Single Platform to Enhance Situational Awareness and Resource Efficiencies

    ASIS International 2015

    Anaheim Convention Center

    Verint booth #1301

    MELVILLE, N.Y. and ANAHEIM, Calif.,September 28, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced enhancements to its Verint Situational Awareness Platform™, including the incorporation of advanced solutions to help organizations gain comprehensive situational awareness while driving rapid incident response and enhanced field communications. This evolutionary situational awareness platform is designed to provide security executives and operators actionable intelligence and better insight by incorporating unified situation monitoring, dispatch and incident response, live field communications and real-time citizen input.

    Read more...

  30. Verint to Host Customer Engagement Conference

    Thu Sep 24, 2015

    Engage Benelux 2015 Customer Conference to Feature Inspiring Keynotes, Showcases, and Breakout and Advisory Sessions for Verint Customers

    MELVILLE, N.Y. and AMSTERDAM, September 24, 2015 – Verint® Systems, Inc. (NASDAQ: VRNT), a leading global provider of Actionable Intelligence® solutions, today announced that it will host Engage™ Benelux—an interactive conference for customers and associates with a focus on customer engagement and loyalty. The event takes place on October 1, 2015 at the Hotel van Oranje in Noordwijk.

    Read more...

  31. City of Charlotte Extends Use of Verint Technology with Implementation of Engagement Management Software

    Wed Sep 23, 2015

    Deployment to Drive Enhanced Citizen Service, Case Management, Staff Efficiency and Critical Decision Making in CharMeck 311 Call Center

    MELVILLE, N.Y., September 23, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that the City of Charlotte, N.C. is implementing its Verint® Engagement Management™ for government to enhance citizen service in its 3-1-1 call center, known as CharMeck 311.

    CharMeck 311 is the City of Charlotte and Mecklenburg County’s citizen service and information line for city and county services. An existing user of Verint’s workforce optimization software, the addition of engagement management will help support citizen engagement, service case management and resolution. It will help provide support for critical decision making and empowering call center agents with access to an extensive knowledge base, real-time reporting, and integration to critical back-end information systems.

    Read more...

  32. Verint Named to 2015 FinTech “Top 25 Enterprise Company” Ranking by IDC Financial Insights

    Wed Sep 16, 2015

    12th Annual IDC FinTech Rankings Represent Top Global Providers of Financial Technology

    MELVILLE, N.Y., September 16, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named to the 2015 IDC Financial Insights FinTech Rankings Top 25 Enterprise Companies.

    Now in its 12th year, the IDC FinTech Rankings categorize and evaluate the top global providers of technology based on calendar year revenues from financial institutions for hardware, software and/or services. According to the firm, these providers supply the technological backbone of the financial services industry—an industry in which IDC Financial Insights forecasts worldwide spending on IT to reach half a trillion dollars by 2018.

    Read more...

  33. Veridian Solutions Expands Verint Workforce Optimization and Speech Analytics in the Cloud in Australia

    Mon Sep 14, 2015

    SYDNEY and MELVILLE, N.Y., September 14, 2015 — Veridian Solutions, an Australian business solutions provider with deep integration capabilities specializing in contact center solutions, today announced that it is offering the Verint® Systems Inc. (NASDAQ: VRNT) suite of workforce optimization and speech analytics solutions in the cloud for customers in Australia.

    Read more...

  34. City of Buffalo Wins 2015 Computerworld Data+ Editors’ Choice Award

    Wed Sep 9, 2015

    Supported by Verint Technology, the City of Buffalo’s “Operation Clean Sweep” Program Played a Significant Role Reducing Overall Crime in Buffalo by 25 Percent

    MELVILLE, N.Y., September 9, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today congratulates Mayor Byron Brown and the City of Buffalo for receiving a 2015 ComputerworldData + Editors’ Choice Award from IDG Enterprise for its data-driven and inter-agency collaborative program known as Operation Clean Sweep.

    In this year’s awards program, the City of Buffalo, New York was one of the 20 organizations selected for demonstrating innovative big data initiatives that delivered significant business value. Under the direction of Mayor Brown, Operation Clean Sweep brings together city, state and federal partners—in conjunction with local health and human services providers and community groups—to reduce crime and provide social services to the areas in most need. Teams work in targeted neighborhoods weekly to board up abandoned structures, remove graffiti and debris, trim trees, repair signs and pot holes, and go door-to-door offering governmental, employment and healthcare services.

    Read more...

  35. Verint Announces Second Quarter Results

    Wed Sep 2, 2015

    Click here to view the press release.

    Read more...

  36. Verint Announces Availability of Portuguese Language Engagement Management Solutions

    Tue Sep 1, 2015

    Engagement Management Solutions to Support Omnichannel Customer Service Environments in Brazil by Enriching Customer and Employee Interactions

    SAO PAULO and MELVILLE, N.Y., September 1, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced the availability of the Portuguese language version of its engagement management solutions.

    Verint Engagement Management™ is comprised of customer service capabilities (acquired via KANA® Software) that include employee desktop, case management, email management, knowledge management, live chat, advanced co-browse, web self-service and more. This solution set, part of the broader Verint Customer Engagement Optimization™ portfolio, also includes advanced offerings for customer analytics and workforce optimization.

    Read more...

  37. PCCW Teleservices Collaborates with Verint to Enhance Customer Engagement

    Thu Aug 27, 2015

    Business Process Outsourcing Company to Deploy Verint Speech Analytics in Greater China 

    HONG KONG and MELVILLE, N.Y., August 27, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that PCCW Teleservices, a HKT (SEHK: 6823) subsidiary and premier provider of global outsourcing solutions, is bringing customer engagement to the next level with the deployment of Verint’s latest speech analytics solution. With the offering, PCCW Teleservices has advanced capabilities in call recording, quality management and speech analytics in English, Cantonese and Mandarin to capitalize on potential opportunities and enhance the customer experience. PCCW Teleservices is the first business process outsourcing (BPO) company in the Greater China region to deploy this latest version.

    Read more...

  38. Verint Systems Announces Conference Call to Review Second Quarter Results

    Thu Aug 27, 2015

    Call to be Held September 2, 2015 at 4:30 p.m. ET

    MELVILLE, N.Y., August 27, 2015 — Verint®Systems Inc. (NASDAQ: VRNT) today announced it will conduct a conference call on Wednesday, September 2, 2015 at 4:30 p.m. ET to review its second quarter results (for the quarter ended July 31, 2015) and outlook for the year ending January 31, 2016. An earnings press release will be issued after market close on September 2.

    Read more...

  39. Verint and Vidyo Collaborate to Integrate Video Calls into Omnichannel Customer Engagement Centers

    Wed Aug 26, 2015

    Combined Solutions Help Organizations Manage Compliance and Enhance Customer Experiences

    MELVILLE, N.Y. and HACKENSACK, N.J., August 26, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) and Vidyo, Inc., a leading provider of affordable cloud-based visual communication technology, today announced their collaboration to bring video to today’s customer engagement centers. The combined offerings allow businesses to bring greater insight into customer interactions by integrating video calls using the VidyoWorks™platform with Verint’s engagement management and voice recording solutions—both part of the company’s broader customer engagement optimization portfolio.

    Read more...

  40. Verint Receives 2015 Frost & Sullivan Asia Pacific Contact Center Applications Award for Third Consecutive Year

    Mon Aug 24, 2015

    Company Recognized as APAC Market Leader in Workforce Optimization Categories 

    HONG KONG and MELVILLE, N.Y., August 24, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received Frost & Sullivan’s “2015 Asia Pacific Best Practices Award” in the call monitoring and workforce management systems leadership categories. This marks the third consecutive year that Verint has been recognized by the global consultancy firm, reinforcing its continued commitment in the Asia Pacific region and focus on helping customers achieve their business goals through the use of innovative customer engagement optimization solutions.

    Read more...

  41. Verint Extends Customer Engagement Optimization Vision, Adding Innovative Community Software

    Mon Aug 17, 2015

    Telligent, Acquired from Zimbra, Helps Organizations Enhance Support, Drive Digital Transformation and Ensure Brand Consistency

    MELVILLE, N.Y., August 17, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has extended its customer engagement optimization portfolio with the addition of a market-leading, enterprise-class community solution. As a result, organizations can uniquely provide actionable intelligence across customers’ omnichannel experiences to include voice, chat, email, web self-service, and now customer and employee communities.

    Read more...

  42. Verint Announces New Innovations Designed to Provide End Users with Improved Usability and Visualization Capabilities

    Thu Jul 30, 2015

    Advancements Across Situational Awareness and Video Surveillance Analytics to Enhance Awareness, Response Time and Operational Efficiencies

    MELVILLE, N.Y., July 30, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today introduced a series of enhancements to its situational awareness and video analytics solutions. These advancements are designed to further the end user experience and maximize visibility into an organization’s security operations.

    Read more...

  43. Verint Releases New Video Management Solution with Enhanced Capabilities for Financial Customers

    Wed Jul 29, 2015

    New Verint EdgeVMS Includes Optimized Bandwidth, Improved Surveillance Analytics and Robust Forensic Search Tools

    MELVILLE, N.Y., July 29, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today introduced the release of its newest version of Verint EdgeVMS™, which includes powerful new features specifically designed to benefit customers in the financial market.

    Read more...

  44. Verint Awarded Industry Honors for Customer Analytics

    Wed Jul 22, 2015

    Solutions Recognized for Innovation, Excellence and Customer Success

    MELVILLE, N.Y., July 22, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has received several new customer analytics awards. These honors from leading media and industry associations reinforce the company's focus on innovation, excellence and a commitment to helping organizations achieve key business objectives by enriching customer interactions, improving business processes and optimizing their workforces.

    Read more...

  45. Verint Receives Frost & Sullivan "Workforce Optimization Vendor of the Year" Award in India

    Thu Jul 16, 2015

    Honor Reinforces Customer Focus, Market Leadership and Innovative Actionable Intelligence Solutions

    BANGALORE, INDIA and MELVILLE, N.Y., July 16, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it was recognized as the "Workforce Optimization Vendor of the Year" during the recent 2015 Frost & Sullivan India ICT Awards ceremony in New Delhi. This award serves as a testament to Verint’s innovation, growth, strong partner ecosystem and ability to help customers achieve their business goals through proven workforce optimization (WFO) solutions.

    Read more...

  46. Verint Identity Authentication Helps Protect Customers, Reduce Customer Effort and Enhance Experiences

    Tue Jul 14, 2015

    Solution Advancements Enable a More Efficient Approach to Identity Authentication to Help Safeguard Customers, Save Time and Reduce Interaction Costs

    MELVILLE, N.Y., July 14, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced advancements to its identity authentication and fraud detection solution that are designed to provide a faster and more seamless approach to customer identity authentication, and safer and more secure sales/service environments.  

    Read more...

  47. Leading US Insurer Extends Investment in Verint Customer Engagement Optimization Technology to Enhance Claims and Mobile Business Operations

    Thu Jul 9, 2015

    Multi-Site Use of Verint Solutions Helps Heighten Quality and Efficiencies in Claims and Mobile Customer Care Functions

    MELVILLE, N.Y., July 9, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that a large U.S.-based insurer has extended its investment in and use of Verint Workforce Optimization™ (WFO), part of the company’s broader Customer Engagement Optimization portfolio.

    Read more...

  48. Verint Presents Honors at Annual Partner Summit

    Wed Jul 8, 2015

    EMEA Partners Recognized for Exceptional Performance in Consulting, Marketing and Customer Service

    WEYBRIDGE, UK and MELVILLE, N.Y., July 8, 2015 – Verint® Systems Inc. (NASDAQ: VRNT) today celebrates several partners across the EMEA region for their successes and achievements in deploying and supporting its solutions and in helping customers achieve their mission-critical goals. The awards were presented during the Verint Annual Partner Summit that took place at the Rey Juan Carlos Hotel in Barcelona last month.

    Read more...

  49. Verint Presents Customer Engagement Leadership Awards at Engage 2015 Conference

    Wed Jul 1, 2015

    Customer Honorees Include USAA, Snap-on, Xerox Corporation, LabCorp, ATB Financial, Jostens and ACTIVE Network LLC

    Outstanding Customer Deployments Recognized for Enriching Customer Interactions, Improving Business Processes and Optimizing the Workforce

    MELVILLE, N.Y., July 1, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced the winners of its Engage Global Customer Awards program. This year’s recipients were recognized at the Engage™ 2015 global customer conference in Las Vegas for outstanding accomplishments using Verint solutions in three categories: enriching interactions, improving processes and optimizing the workforce. Organizations vied for the title of “winner” and “highly commendable” in each category.

    Read more...

  50. Verint Announces Availability of Engagement Management Solutions in Japanese

    Mon Jun 29, 2015

    Engagement Management Solution Helps Enrich Customer and Employee Interactions in Omnichannel Environments

    IIJ Global Solutions Inc. Partners with Verint to Make Solutions More Widely Available in Japanese Market

    MELVILLE, N.Y. and TOKYO, June 29, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced the availability of the Japanese language version of its engagement management solution. Verint Engagement Management™ is comprised of customer service capabilities that include employee desktop, case management, email management, knowledge management, live chat, advanced co-browse, web self-service and more. It is part of the broader Verint Customer Engagement Optimization™ portfolio, which also includes advanced solutions for customer analytics and workforce optimization.

    Read more...

  51. Pelorus Associates Names Verint Clear Leader in Worldwide Contact Center Applications

    Wed Jun 24, 2015

    New Research Cites Verint as Largest Software and Services Market Share Holder

    MELVILLE, N.Y., June 24, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named the global leader for contact center software by Pelorus Associates in the firm’s new 2015 World Contact Center Interaction Recording Systems Market report. In this analysis, the company is cited as holding more than 42 percent market share. The research tracked total worldwide sales of contact center interaction recording and related systems, and examined the performance of 22 global contact center vendors.

    Read more...

  52. Analyst Firm Names Verint as Worldwide Leader in Workforce Optimization Market

    Sat Jun 20, 2015

    MELVILLE, N.Y., June 25, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named the global leader in the Workforce Optimization (WFO) market according to DMG Consulting LLC’s newly published 2015 Contact Center Workforce Optimization (WFO) Market Share Report. The research highlights industry trends, growing areas of innovation and ongoing investment taking place across core solution segments. Key growth and impact areas include solutions that are helping organizations optimize customer and employee engagement in back-office and branch operations environments, and the impact and advancement of customer journey analytics.

    Read more...

  53. Verint Earns Top Honors for Situational Awareness Solution

    Thu Jun 18, 2015

    Leading Industry Publications Recognize Verint’s Situation Management and Security Technology

    MELVILLE, N.Y., June 18, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has been honored with a platinum-level Government Security Award (Govie) for its Situational Awareness solution, an open, scalable software solution that integrates with a multitude of sensors to help increase situation management and security efficiency. The award, presented by industry trade publication Security Products, recognizes outstanding products that address security and operational challenges in the government market.

    Read more...

  54. International Telecommunications Provider to Enhance Customer Engagement with Verint Branch Solutions

    Tue Jun 16, 2015

    Actionable Intelligence Solutions from Verint to Help Drive Down Customer Wait Times and Increase Operational Efficiency Across Branch and Contact Center Operations

    MELVILLE, N.Y., June 16, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that a leading international telecommunications operator extended its investment in Verint solutions and is now implementing these technologies to help optimize customer engagement. The organization will leverage the software to help decrease customer wait times and better balance workload and staffing across its branch locations.

    Read more...

  55. Verint Announces Next-Generation Threat Protection System to Help Protect Organizations Against Advanced Cyber Attacks

    Tue Jun 9, 2015

    Company Introduces New Cyber Security Capabilities and Expands Market Focus

    MELVILLE, N.Y. and LAS VEGAS, NV., June 9, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced advancements to its Verint Threat Protection System&trade, a comprehensive cyber security solution that uses Actionable Intelligence® to help protect organizations against advanced cyber threats.

    Read more...

  56. Verint Showcases Breakthroughs in Speech Analytics at Engage 2015 Customer Conference

    Tue Jun 9, 2015

    Cutting-Edge Advancements in Speech Analytics Automate Smarter Insights from Customer Calls at Twice the Speed and with High Accuracy

    MELVILLE, N.Y. and LAS VEGAS, NV., June 9, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today showcased cutting-edge advancements to the Verint Speech Analytics™ solution from its Engage™ 2015 customer conference taking place in Las Vegas this week.

    Part of the Verint Customer Engagement Optimization™ portfolio, the next-generation speech analytics solution includes several breakthroughs in technology and a modern, intuitive user interface. With a more intelligent, faster and accurate way to analyze customer calls, the software arms users with new levels of insights out-of-the-box, and provides even richer context of spoken phrases and the root causes prompting customer calls, behaviors and actions.

    Read more...

  57. Verint Provides Details for its June 9 Investor Day

    Fri Jun 5, 2015

    MELVILLE, N.Y., June 1, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced details for its Investor Day scheduled on Tuesday, June 9, 2015 in Las Vegas.

    The event will take place from 10:30 a.m. – 5 p.m. PT at the Paris Las Vegas Hotel, the same venue as the company’s Engage™ enterprise global customer conference. Verint Investor Day will feature presentations from the company’s management team, discussions with Verint enterprise customers, and demonstrations of the company’s solutions, including its next-generation cyber threat protection solution.

    Read more...

  58. Verint Announces First Quarter Results

    Wed Jun 3, 2015

    Click here to view the press release.

    Read more...

  59. Verint Announces Engage 2015 Customer Conference Focused on Smarter Engagement with Actionable Intelligence in World of Digital Transformation

    Mon Jun 1, 2015

    Event to Showcase Customer and Employee Engagement Strategies from Some of the World’s Leading Organizations

    MELVILLE, N.Y., June 1, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced event highlights leading into its annual Engage™ 2015 global customer conference, which takes place June 8-11 at the Paris Las Vegas Hotel in Nevada.

    Read more...

  60. Verint Systems Announces Conference Call to Review First Quarter Results to be Held on June 3, 2015 at 4:30 p.m. ET

    Fri May 29, 2015

    MELVILLE, N.Y., May 29, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced it will conduct a conference call on Wednesday, June 3, 2015 at 4:30 p.m. ET to review its first quarter results (for the quarter ended April 30, 2015) and outlook for the year ending January 31, 2016. An earnings release will be issued after market close on June 3.

    Read more...

  61. Actionable Intelligence Solutions from Verint Help Clayton Homes Create High-Quality Customer Experiences

    Tue May 26, 2015

    Largest Home Builder in America Implements Speech Analytics Software from Verint Systems

    MELVILLE, N.Y., May 20, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced that Clayton Homes, the United States’ largest manufacturer of modular homes, has deployed Verint solutions working in conjunction with Sound Communications Inc. to enhance the customer experience and support one of the company’s core values: “listen to our customers and each other to get better.”

    Read more...

  62. Verint Announces Participation in Upcoming Investor Conference

    Thu May 14, 2015

    MELVILLE, N.Y., May 14, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced its participation in J.P. Morgan’s 43rd Annual Global Technology, Media and Telecom (TMT) Conference to be held at the Westin Boston Waterfront in Boston on May 18-20.

    Verint’s Chief Financial Officer, Doug Robinson, will present on Tuesday, May 19, at 3:30 p.m. ET. A live webcast will be available on the Investor Relations section of Verint’s website, as well as the J.P. Morgan site. Interested parties can also view the recorded presentation on-demand on the Verint website following the conclusion of the event.

    Read more...

  63. Verint Named a Representative Vendor in Gartner’s New Market Guide for CRM Customer Service and Support Software in the Asia/Pacific Region

    Tue May 5, 2015

    Company Recognized as One of the Largest CRM Customer Service and Support Software Vendors in Terms of APAC Region Revenue

    MELVILLE, N.Y. and SYDNEY, May 5, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named to Gartner’s recently published Market Guide for CRM Customer Service and Support Software in the Asia/Pacific Region.1 In the research report, Verint was recognized as the second largest CRM Customer Service and Support (CSS) software vendor in the APAC region in terms of total software revenue. This evaluation follows the organization’s placement in the Leaders Quadrant of the firm’s latest Magic Quadrant for Customer Engagement Center Workforce Optimization report2 and inclusion in the new Magic Quadrant for the CRM Customer Engagement Center.3

    Read more...

  64. U.S.-Based Government Agency Extends Investment in Verint Actionable Intelligence Solutions

    Thu Apr 30, 2015

    Organization to Add Workforce Management, eLearning and Performance Management to Help Drive Customer Engagement and Operational Efficiencies

    MELVILLE, N.Y., April 30, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that a U.S.-based state government agency will implement its workforce optimization software to help optimize citizen engagement. Already a customer of Verint’s quality management and recording solutions, the agency pursued new workforce management, eLearning and performance management capabilities to help advance operational efficiencies, gain greater visibility across its enterprise, and address advanced business requirements unrealized through its incumbent solution.

    Read more...

  65. Verint Expands Customer Engagement Optimization Portfolio with the Addition of Gamification

    Mon Apr 20, 2015

    Complements Existing Verint Solutions; Helps Organizations Drive Employee Engagement and Organizational Performance

    MELVILLE, N.Y., April 20, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced the addition of gamification to its customer engagement optimization portfolio. This new enterprise software solution is designed to drive employee engagement—and in turn, improve sales, customer service, social collaboration and training—as well as help employees achieve both personal performance goals and corporate objectives.

    Read more...

  66. Verint amplía su cartera de soluciones de optimización del customer engagement con la incorporación de ludificación

    Mon Apr 20, 2015
    • Complementa las soluciones existentes de Verint

    • Ayuda a las organizaciones a mejorar el compromiso de los empleados y al desempeño organizacional

    MELVILLE, N.Y. (EE.UU.) 20 de abril de 2015 — Verint® Systems Inc. (NASDAQ: VRNT) anunció hoy la incorporación de ludificación a su cartera de soluciones de optimización del compromiso del cliente (customer engagement). Esta nueva solución de software empresarial está diseñada para impulsar la participación de los empleados y, a su vez, mejorar las ventas, el servicio al cliente, la colaboración social y la formación, así como ayudar a los empleados alcanzar tanto sus objetivos personales de rendimiento como los corporativos.

    Read more...

  67. Verint Takes Home Numerous Awards for Innovations in Customer Engagement and Outstanding Customer Service

    Tue Apr 7, 2015

    Company Recognized for Corporate Vision, Customer Experience and Driving Product Excellence by KMWorld, the Stevie Awards, The 56 Group and TMC

    MELVILLE, N.Y., April 7, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received multiple awards in recognition of its customer engagement optimization solutions, strong position in knowledge management, and ability to help global organizations create successful customer experiences and engagement programs. These honors are further confirmation of the company’s focus on enabling organizations to enrich customer interactions, improve processes and optimize their workforce.  

    Read more...

  68. Bank Jamaica Limited Adopts Comprehensive Verint Security Plan

    Thu Apr 2, 2015

    National Commercial Bank Jamaica Limited Adopts Comprehensive Security Plan with Verint Video and Situation Intelligence Solutions

    Verint Solutions Help Financial Institution Enhance Fraud, Theft and Personal Safety Investigations for Jamaica’s Largest Bank

    MELVILLE, N.Y., April 02, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that National Commercial Bank Jamaica Limited (NCB) is completing the final part of a multi-phased implementation of its security solutions. The financial institution selected Verint in 2013 to further its focus on mitigating fraud, enhancing investigations and applying advanced situational awareness across its country-wide locations. NCB of Jamaica, the island’s largest financial services provider with 36 branches and 200 ATMs, uses innovative technology to drive operational efficiencies and enhanced services for its customers.

    Read more...

  69. Verint to Host Investor Day on June 9

    Wed Mar 25, 2015

    MELVILLE, N.Y., March 25, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that it will host an investor day on Tuesday, June 9, 2015 in Las Vegas. The event will take place at the same venue as the company’s Engage™ enterprise global customer conference, June 8-11, 2015.

    The Verint Investor Day will feature presentations from the company’s management team, discussions with Verint enterprise customers, and demonstrations of the company’s solutions, including its new advanced cyber security threat protection solution.

    Read more...

  70. Queensland’s Policelink Wins KANA Award for Customer Contact Centre Experience Innovation

    Wed Mar 25, 2015

    Multichannel Citizen Engagement Functionality Yields Operational Savings of AU $18 Million Annually

    SYDNEY and MELVILLE, N.Y., 10 March 2015 – KANA® Software, A Verint® Company (NASDAQ: VRNT), today announced that Policelink—a division of the Queensland Police Service—has been presented with its “Channel Shift Champion” award, recognising customer engagement impact the organisation achieved by introducing new digital customer service channels.

    Read more...

  71. Verint Announces Fourth Quarter and Full Year Results

    Wed Mar 25, 2015

    Click here to view the press release.

    Read more...

  72. Verint Extends Customer Engagement Optimization Vision with Latest Advancements

    Mon Mar 23, 2015

    User Experience and Advanced Analytics Headline Enhancements to Company's Enterprise Workforce Optimization Solution

    MELVILLE, N.Y., March 23, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced significant enhancements to its industry-leading enterprise Workforce Optimization (WFO) solution that extends the company’s Customer Engagement Optimization platform. This milestone release goes further than ever in connecting organizations and their employees to customers. Verint has taken its market-leading suite of solutions to even greater heights with more powerful analytics, dynamic visualizations and a focus on ease-of-use—delivering Actionable Intelligence® by enriching interactions, improving business processes and optimizing the workforce.

    Read more...

  73. Verint Systems Announces Conference Call to Review Fourth Quarter and Full Year Results to be Held on March 25, 2015 at 4:30 p.m. ET

    Fri Mar 20, 2015

    MELVILLE, N.Y., March 20, 2015 — Verint®Systems Inc. (NASDAQ: VRNT) today announced it will conduct a conference call on Wednesday, March 25, 2015 at 4:30 p.m. ET to review its fourth quarter and full year results (for the quarter and year ended January 31, 2015) and outlook for the year ending January 31, 2016. An earnings release will be issued after market close on March 25.

    Read more...

  74. Leading Cruise Company to Implement Verint Customer Engagement Optimization Solutions

    Thu Mar 19, 2015

    Cruise Line Brands to Gather Actionable Intelligence for Insight into Customer Loyalty and Employee Performance from Workforce Optimization and Customer Analytics Software

    MELVILLE, N.Y., March 19, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that a leading cruise company will implement Verint Workforce Optimization™,Verint Speech Analytics™ and the Verint PCI (Payment Card Industry) solution in several customer engagement centers across its cruise line brands.

    Read more...

  75. Verint Scores Multiple Category Honors in 2015 CRM Magazine Service Awards Program

    Thu Mar 12, 2015

    Named Number One in Workforce Optimization for Eighth Consecutive Year

    Recognized as Leader in Three Additional Categories: Enterprise Feedback Management, Contact Center Search and Customer Case Management

    MELVILLE, N.Y., March 12, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has earned CRM magazine’s prestigious “2015 Service Winner” award in the Workforce Optimization (WFO) category, a position it has achieved in consecutive years dating back to 2008. The company also received “2015 Service Leader” honors in three additional categories including Enterprise Feedback Management, Contact Center Search and Customer Case Management.

    Read more...

  76. Verint Extends Customer Engagement Optimization Leadership with Latest Release of Enterprise Feedback Management

    Thu Feb 19, 2015

    Enhancements Designed to Deliver Actionable Intelligence Through Engaging Digital Experiences

    MELVILLE, N.Y., February 19, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced enhancements to Verint Enterprise Feedback Management™ (EFM) that help drive smarter engagement across today’s digital enterprise. The solution—part of Verint’s broader Customer Engagement Optimization portfolio—focuses on connecting an organization and its employees with customers over a sustained period of time, continually advancing customer experiences by enriching interactions, improving processes and optimizing the workforce.

    Read more...

  77. Verint acquiert Tele'Train NV en Belgique

    Mon Feb 16, 2015

    Cette acquisition permet d’étendre la disponibilité des solutions d'optimisation d’engagement client, des services et du support technique dans l'ensemble de l'Europe continentale

    BRUXELLES et AMSTERDAM, le 16 février 2015 — Suite à l'acquisition de Tele'Train Software BV aux Pays-Bas en 2013, Verint® Systems Inc. (NASDAQ : VRNT) annonce le rachat de Tele'Train NV Belgique. Tele'Train NV Belgique est un partenaire de longue date de Verint, présent et reconnu  sur le marché belge de la  Workforce optimisation (WFO).

    Read more...

  78. U.S.-Based Financial Services Organization Improves Customer Engagement Using Verint Analytics

    Wed Feb 11, 2015

    Organization Drives High-Value Customer Experiences Using Speech Analytics

    MELVILLE, N.Y., February 11, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that a leading financial services company has implemented Verint Speech Analytics™ in its contact center operations. As an existing user of Verint Call Recording™, the organization sought a complementary and robust solution to help it collect, analyze and take action on vital voice of the customer insights.

    Read more...

  79. Ventana Research Names Verint Top Overall Company in 2015 Value Index for Workforce Optimization

    Wed Feb 4, 2015

    Verint Repeats #1 Position in Firm’s Comprehensive Workforce Optimization Evaluation

    MELVILLE, N.Y., February 4, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced it has been named the overall top-ranked vendor by research and technology advisory firm Ventana Research in its 2015 Value Index for Workforce Optimization1.

    Read more...

  80. Security Intelligence in Ecuador Benefits from Comprehensive Verint Solution

    Mon Feb 2, 2015

    Security Intelligence in Ecuador’s Principal Commercial and Manufacturing Center Experiences Benefits from Comprehensive Verint Solutions

    City of Guayaquil Leverages Integrated Surveillance Platform to Share Intelligence Across Agencies, Expedite Investigations and Mitigate Crime

    MELVILLE, N.Y., February 2, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that the city of Guayaquil, the largest city in Ecuador, is experiencing significant benefits after expanding its network of Verint IP-based video surveillance technologies last year.

    Read more...

  81. Verint Announces Availability of Work Allocation Manager

    Mon Jan 26, 2015

    New Solution Enables Smarter Engagement Across Back-Office and Blended Work Environments to Advance Productivity, Service Delivery and Customer Satisfaction

    MELVILLE, N.Y., January 26, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced the addition of Verint Work Allocation Manager™ to its Customer Engagement Optimization portfolio. The offering leverages combined customer service capabilities from KANA®, along with workforce optimization functionality from Verint.

    Read more...

  82. Verint Receives Industry Honors for Technology Excellence and Innovation in Customer Engagement Optimization and Fraud, Risk and Compliance

    Tue Jan 20, 2015

    Company Recognized by CEO World Awards, IBM, TSIA, CIO Review, TMC and PACE

    MELVILLE, N.Y., January 20, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has received multiple industry awards for its customer engagement optimization and fraud, risk and compliance solutions. These latest honors underscore the company’s commitment to excellence and focus on innovative technology designed to help customers deliver consistent, contextual and personalized sales and service experiences across channels, while also helping to ensure compliance and mitigate fraud and risk.

    Read more...

  83. Verint Announces Participation in Upcoming Investor Conference

    Fri Jan 9, 2015

    MELVILLE, N.Y., January 9, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced its participation in the 17th Annual Needham Growth Conference to be held at The New York Palace Hotel in New York City on January 13-15.

    Verint’s chief financial officer, Doug Robinson, and senior vice president of corporate development, Alan Roden, will present on Wednesday, January 14 at 5:30 p.m. ET. A live webcast will be available on the Investor Relations section of Verint’s website, as well as the Needham site. Interested parties also can view the recorded presentation on-demand on the Verint website following the conclusion of the event.

    Read more...

  84. Verint Announces Participation in Upcoming Investor Conference

    Fri Jan 9, 2015

    MELVILLE, N.Y., January 9, 2015 — Verint® Systems Inc.(NASDAQ: VRNT) today announced its participation in the 17th Annual Needham Growth Conference to be held at The New York Palace Hotel in New York City on January 13-15.

    Read more...

  1. Placeholder Text

Verint Sites:

  • Corporate
  • Customer Engagement
  • Cyber Intelligence

Resources

  • Brochures
  • Case Studies
  • Research
  • White Papers
  • Videos

What's New

  • Blog
  • Events
  • News

Connect With Us

  • Support
  • Feedback
  • Contact Us

Verint Information

  • Customer Engagement
  • Cyber Intelligence
  • Actionable Intelligence
  • Our Company
  • Press Room
  • Investor Relations

Connect with Verint

  • Careers
  • Contact
  • Office Locations

Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747
+1 (800) 483-7468
+1 (631) 962-9300

  • Terms of Service
  • Privacy Policy
  • WEEE
  • Cookies
  • Ad Choices
  • Intellectual Property
  • MSA Compliance
  • UK Tax Strategy

© 2018 Verint. All rights reserved.