MELVILLE, N.Y., June 25, 2015Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named the global leader in the Workforce Optimization (WFO) market according to DMG Consulting LLC’s newly published 2015 Contact Center Workforce Optimization (WFO) Market Share Report. The research highlights industry trends, growing areas of innovation and ongoing investment taking place across core solution segments. Key growth and impact areas include solutions that are helping organizations optimize customer and employee engagement in back-office and branch operations environments, and the impact and advancement of customer journey analytics.