Acquisition Would Revolutionize Customer Engagement and Empower Organizations to Enhance Customer Loyalty, Maximize Revenue, Reduce Operational Costs and Mitigate Risk

Complementary Solutions Represent Industry’s First End-to-End Suite for Delivering Actionable Intelligence to Optimize the Workforce, Improve Enterprise Processes and Manage Customer Interactions

Conference Call to be Held Today at 8:30 a.m. ET to Review Agreement to Acquire KANA

MELVILLE, N.Y. and SUNNYVALE, Calif., January 6, 2014Verint® Systems Inc. (NASDAQ: VRNT) today announced the signing of a definitive agreement to acquire KANA Software, Inc., a leader in customer service solutions delivered both on-premises and in the cloud. The acquisition would form a unique and revolutionary combination that would extend Verint’s Actionable Intelligence® strategy. The collective solutions from Verint and KANA would enable organizations worldwide to implement a single-vendor suite to help transform customer engagement. The acquisition of KANA, a portfolio company of Accel-KKR, is expected to be completed in Verint’s first fiscal quarter ending April 30, 2014.