Industry Analyst Research and Awards Reinforce Verint’s Global Leadership, Customer Experience Initiative and WFO solutions

KANA Enterprise Receives Recognition for Product Innovation

MELVILLE, N.Y., August 21, 2014 Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received analyst recognition for its growth across global markets and market share leadership in workforce optimization (WFO). This is in addition to awards received for its customer experience initiative, desktop and process analytics software, and customer service solutions from KANA®, A Verint Company. This recognition reinforces Verint’s focus on driving technology innovation around the world and responding to market demands for customer engagement optimization software and services.