Workforce Optimization and Analytics Solutions Help Improve Operational Performance and Enhance Service

MELVILLE, N.Y., March 27, 2014 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that a global credit union has implemented its Impact 360® Workforce Optimization™ suite to help unify the organization’s formerly disparate service applications. Already an existing user of Verint’s recording and quality monitoring solutions, the financial institution is working to standardize on a single workforce optimization (WFO) platform to further improve operational efficiency, heighten service delivery and manage costs.