Award Reinforces Company’s Commitment to Innovative Customer Engagement Solutions that Enhance Customer Value
SAO PAULO, BRAZIL and MELVILLE, N.Y., February 18, 2014 – Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has receiveda Best Practices Leadership honor from Frost & Sullivan, a leading global analyst and consultancy firm. The Customer Value Leadership Award distinction for Latin American Contact Center Systems was presented on January 30 during the firm’s banquet in São Paulo.
The recognition is presented each year to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers, with a focus on improving the return on the investment that customers realize. It speaks to how companies focus on enhancing the value their customers receive beyond simply good service, leading to improved retention and loyalty.
“We’re delighted to have received Frost & Sullivan’s Customer Value Leadership Award,” comments Diego Gomez, vice president, Latin America and Caribbean, Verint. “On an ongoing basis, our focus is on helping our customers achieve excellence across their enterprise operations, and this recognition reinforces that commitment to high-quality software, services and support, and a customer-centric approach to partnership.”
Gomez adds, “Contact center systems are foundational to the customer engagement optimization solutions Verint offers and that our customers leverage in their day-to-day business operations—as are our branch and back-office solutions that help optimize other parts of the business that play a significant role in shaping the customer experience.”
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.
1 Accenture Consulting, “Compliance: Dare to be Different, 2017 Compliance Risk Study”
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2018, our Quarterly Report on Form 10-Q for the quarter ended July 31, 2018, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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Amy Curry Alan Roden
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