KANA Solutions Help 1-800-FLOWERS.COM® Cultivate Customer Relationships Beyond Transactions

SANTA CLARA, Calif. and MELVILLE, N.Y., December 11, 2014 —KANA® Software, A Verint®Company (NASDAQ: VRNT), today congratulated Jim McCann, founder and CEO of 1-800-FLOWERS.COM®,the world’s leading florist and gift shop on being named to 1to1 Media’s 2014 class of Customer Champions.