The community platform that helps increase customer loyalty while reducing support costs
Verint Community provides all the tools you need to build an engaging community that helps reduce support costs by providing users the opportunity to self-serve, support one another, and share information and best practices.
Create a community as unique as your brand
Verint Community is packed with useful features. Whether it’s discussion forums, knowledge articles, product documentation, online FAQs, or how-to videos, you have all the building blocks to provide customers with the information they need.
These resources help to enhance customer satisfaction while reducing support costs by providing users the opportunity to find the information they need, share what they know, and stay connected to each other and your brand.
A fully customizable community with seamless integrations
The look and feel of your community is fully customizable. You can use the simple drag and drop tools or develop a completely unique community utilizing integrations with external sites and applications.
Built on a highly flexible, extensible, enterprise social platform, Verint Community is configurable to connect with popular consumer social networks, integrates with mission-critical enterprise software, and supports advanced security and authentication methods.
See Verint Community in action
Are you ready to enable customer self-service at scale? Contact a Verint representative to learn more.