WFO (Recording, Speech, QM, Workforce Management)

Workforce Optimization – Includes Recording, Speech, QM, and WFM products and other products

North America
Phone: +1-888-983-7468
Phone (Outside of the United States): (770) 754-1870
Web: https://connect.verint.com.
Monday – Friday: 8am to 8pm ET
EMEA
Phone: +44 (0) 845 843 7333
Web: http://connect.verint.com
Monday – Friday: 8am to 6pm UK Local time
Benelux
Phone: +31(0)88 – 010 8300
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm UK Local time
Israel
Phone: +972-77-555-1741
Web: https://connect.verint.com
Email: em.support@verint.com
Sunday – Thursday: 9am to 6pm Local Time
India
Phone: +91 80 40186577
Web: https://connect.verint.com
Email: HD_India@verint.com
Monday – Friday: 9am to 6pm Local Time
Hong Kong
Phone: +852 8103 0104
Web: https://connect.verint.com
Email: HK_WAS_SUPPORT_CCD@Verint.com
Monday – Friday: 9am to 6pm Local Time
Australia/ New Zealand
Phone: 1300VERINT (1 300 837468) within country
+61 2 8907 0300 – outside country
Web: https://connect.verint.com
Email: ANZ-support@verint.com
Monday – Friday: 9am to 6pm Local Time
Japan
Phone: +813 6261 0970
Web: https://connect.verint.com
Email: Japan_helpdesk@verint.com
Monday – Friday: 9am to 6pm Local Time

EXPERIENCE MANAGEMENT

Experience Management

Phone:+1-888-983-7468
Phone (Outside of the United States): 770-754-1870
Web: https://connect.verint.com
Monday – Friday: 8am to 8pm ET
EMEA
Phone: +44 (0) 845 843 7333
Web: http://connect.verint.com
Monday – Friday: 8am to 6pm UK Local time

CLOUDCORDS

Cloudcords

Web: https://connect.verint.com
Monday – Friday: 8 am to 5 pm PT

COMMUNITY

North America
Phone: +1 877-739-5530
Web: https://community.telligent.com
Monday – Friday: 8am to 6pm CT (9am to 7pm ET)
United Kingdom
Phone: +44 (0) 845 843 7333
Web: https://community.telligent.com
Monday – Friday: 8am to 6pm UK Local time

EDGEVMS

EdgeVMS

Web: https://www.verint.com/engagement/support/video-and-situational-intelligence-support/

ENGAGEMENT MANAGEMENT

Engagement Management

North America
Phone: +1-866-753-5262
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time
United Kingdom
UK Phone: +44 (0) 844 478 0415
Benelux Phone: +31 880 108 300
Web: https://connect.verint.com
Monday – Friday: 8:00am to 6:00pm Local Time
Australia
Phone: +61-3862-37224
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time
Singapore
Phone: +65-6415-5154
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time
Hong Kong
Phone: +85-2300-27863
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time

EM PROFESSIONAL

Engagement Management Professional

North America
Phone:+1-866-753-5262
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time
United Kingdom
UK Phone: +44 (0) 844 478 0415
Web: https://connect.verint.com
Monday – Friday: 8:00am to 6:00pm Local Time

ISS (formerly Next IT/Alme, Contact Solutions, SmartCare, NexxPhase)

Intelligent Self-Service – formerly Next IT/Alme, Contact Solutions, SmartCare, NexxPhase

Contact Solutions
Phone +1-833-837-4681
Email: clienthelpdesk@verint.com
Monday – Friday: 7am – 7pm Eastern Time
Next IT/ALME
Phone (IVA): +1-888-243-6806
Email: Clienthelpdesk@verint.com
Monday – Friday: 7am to 7pm Eastern Time
NexxPhase
Phone +1-833-837-4681
Email: clienthelpdesk@verint.com
Monday – Friday: 7am – 7pm Eastern Time
SmartCare
Phone +1-833-837-4681
Email: clienthelpdesk@verint.com
Monday – Friday: 7am – 7pm Eastern Time

KM ENTERPRISE

Knowledge Management Enterprise

North America
Phone: +1-866-753-5262
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time
United Kingdom
UK Phone: +44 (0) 844 478 0415
Benelux Phone: +31 880 108 300
Web: https://connect.verint.com
Monday – Friday: 8:00am to 6:00pm Local Time
Australia
Phone: +61-3862-37224
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time
Singapore
Phone: +65-6415-5154
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time
Hong Kong
Phone:+85-2300-27863
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm Local Time

KM PRO

Knowledge Management Professional

North America
Phone: +1-888-983-7468
Phone (Outside of the United States): 770-754-1870
Web: https://connect.verint.com
Monday – Friday: 8am to 8pm ET
EMEA
Phone: +44 (0) 845 843 7333
Web: https://connect.verint.com
Monday – Friday: 8am to 6pm UK Local time
APAC
Australia Phone: 1800-718-299

MONET

Monet

North America
Phone: +1-888-456-4558
+1 (310) 207-6800 (International)
Monday – Friday: 8am to 8pm Eastern Time

RFS

Retail Financial Services

North America
Phone: +1-888-983-7468
Phone (Outside of the United States): 770-754-1870
Web: https://connect.verint.com.
Monday – Friday: 8am to 8pm ET
Israel
Phone: +972-77-555-1741
Web: https://connect.verint.com
Email: em.support@verint.com
Sunday – Thursday: 9am to 6pm Local Time
India
Phone: +91 80 40186577
Web: https://connect.verint.com
Email: HD_India@verint.com
Monday – Friday: 9am to 6pm Local Time
Hong Kong
Phone: +852 8103 0104
Web: https://connect.verint.com
Email: HK_WAS_SUPPORT_CCD@Verint.com
Monday – Friday: 9am to 6pm Local Time
Australia/ New Zealand
Phone: 1300VERINT (1 300 837468) within country
+61 2 8907 0300 – outside country
Web: https://connect.verint.com
Email: ANZ-support@verint.com
Monday – Friday: 9am to 6pm Local Time

VERBA

Financial Compliance Capture (Verba)

Phone: +1 (201) 582-8280
Web: http://support.verba.com and http://kb.verba.com (P1 and P2 issues must be logged via this portal)
Email: support@verba.com
Monday – Friday: 9 AM to 5 PM (CET, EST) excluding holidays

WORK MANAGER

Work Manager

North America
Phone:+1-888-983-7468
Phone (Outside of the United States): 770-754-1870
Web: https://connect.verint.com
Monday – Friday: 8am to 8pm ET
EMEA
Phone:+44 (0) 1785 848 489
Email: Support-EG@verint.com
Monday – Friday: 8am to 6pm UK Local time
India
Phone: +91 80 40186577
Web: https://connect.verint.com
Email: HD_India@verint.com
Monday – Friday: 9am to 6pm Local Time

OTHER

Other

North America
Phone: +1-888-983-7468
Phone (Outside of the United States): 770-754-1870
Web: https://connect.verint.com.
Monday – Friday: 8am to 8pm ET
EMEA
Phone: +44 (0) 845 843 7333
Web: http://connect.verint.com
Monday – Friday: 8am to 6pm UK Local time
Israel
Phone: +972-77-555-1741
Web: https://connect.verint.com
Email: em.support@verint.com
Sunday – Thursday: 9am to 6pm Local Time
India
Phone: 91 80 40186577
Web: https://connect.verint.com
Email: HD_India@verint.com
Monday – Friday: 9am to 6pm Local Time
Hong Kong
Phone: +852 8103 0104
Web: https://connect.verint.com
Email: HK_WAS_SUPPORT_CCD@Verint.com
Monday – Friday: 9am to 6pm Local Time
Australia/ New Zealand
Phone: 1300VERINT (1 300 837468) within country
+61 2 8907 0300 – outside country
Web: https://connect.verint.com
Email: ANZ-support@verint.com
Monday – Friday: 9am to 6pm Local Time
Japan
Phone: +813 6261 0970
Web: https://connect.verint.com
Email: Japan_helpdesk@verint.com
Monday – Friday: 9am to 6pm Local Time

WFO

Community

Workforce Optimization

Includes Recording, Speech, QM, and WFM products and other products

Americas

North America

Phone:+1-888-983-7468

Web: https://connect.verint.com

Monday – Friday: 8am to 8pm ET

Europe Middle East and Africa (EMEA)

Phone: +44 (0) 845 843 7333

Web: http://connect.verint.com

Monday – Friday: 8am to 6pm GMT

Benelux

Phone: +31(0)88 – 010 8300

Web: https://connect.verint.com

Monday – Friday: 8am to 6pm GMT

Asia Pacific (APAC)

Israel

Phone: +972 9 962 5881

Web: https://connect.verint.com

Email: em.support@verint.com

Sunday – Thursday: 9am to 6pm Local Time

India

Phone: 91 80 40186577

Web: https://connect.verint.com

Email: HD_India@verint.com

Monday – Friday: 9am to 6pm Local Time

Hong Kong

Phone: +852 8103 0104

Web: https://connect.verint.com

Email: HK_WAS_SUPPORT_CCD@Verint.com

Monday – Friday: 9am to 6pm Local Time

Australia/New Zealand

Phone: 1300VERINT (1 300 837468) within country

+61 2 8907 0300 – outside country

Web: https://connect.verint.com

Email: ANZ-support@verint.com

Monday – Friday: 9am to 6pm Local Time

Japan

Phone: +813 6261 0970

Web: https://connect.verint.com

Email: Japan_helpdesk@verint.com

Monday – Friday: 9am to 6pm Local Time

Community

Americas

North America

Phone: +1 877-739-5530

Web: https://community.telligent.com

Monday – Friday: 8am to 6pm CT (9am to 7pm ET)

24 x 7 for Severity 1 and Severity 2 Issues

Europe Middle East and Africa (EMEA)

United Kingdom

Phone: 0845 8437333

Web: https://connect.verint.com

Monday – Friday: 8am to 6pm GMT

Europe Middle East and Africa (EMEA)

United Kingdom

UK Phone: +44 (0) 844 478 0415

Benelux Phone: +31 880 108 300

Web: https://connect.verint.com

Monday – Friday: 8:00am to 6:00pm Local Time

Asia Pacific (APAC)

Australia

Phone: +61-3862-37224

Web: https://connect.verint.com

Monday – Friday: 8am to 6pm Local Time

Singapore

Phone: +65-6415-5154

Web: https://connect.verint.com

Monday – Friday: 8am to 6pm Local Time

Hong Kong

Phone:+85-2300-27863

Web: https://connect.verint.com

Monday – Friday: 8am to 6pm Local Time

Europe Middle East and Africa (EMEA)

United Kingdom

UK Phone: +44 (0) 844 478 0415

Benelux Phone: +31 880 108 300

Web: https://connect.verint.com

Monday – Friday: 8:00am to 6:00pm Local Time

Asia Pacific (APAC)

Australia

Phone: +61-3862-37224

Web: https://connect.verint.com

Monday – Friday: 8am to 6pm Local Time

Singapore

Phone: +65-6415-5154

Web: https://connect.verint.com

Monday – Friday: 8am to 6pm Local Time

Hong Kong

Phone:+85-2300-27863

Web: https://connect.verint.com

Monday – Friday: 8am to 6pm Local Time

Support

Workforce Optimization

Americas

North America

Europe Middle East and Africa (EMEA)

Benelux

Asia Pacific (APAC)

Israel

India

Hong Kong

Australia/New Zealand

Japan

Community

Americas

North America

Europe Middle East and Africa (EMEA)

United Kingdom

Europe Middle East and Africa (EMEA)

United Kingdom

Asia Pacific (APAC)

Australia

Singapore

Hong Kong

Europe Middle East and Africa (EMEA)

United Kingdom

Asia Pacific (APAC)

Australia

Singapore

Hong Kong

Europe Middle East and Africa (EMEA)

Asia Pacific (APAC)

Europe Middle East and Africa (EMEA)

Asia Pacific (APAC)

Europe Middle East and Africa (EMEA)

Asia Pacific (APAC)

INFORMATIE OVER VERINT

NEEM CONTACT OP MET VERINT

Support

Workforce Optimization

Americas

North America

Europe Middle East and Africa (EMEA)

Benelux

Asia Pacific (APAC)

Israel

India

Hong Kong

Australia/New Zealand

Japan

Community

Americas

North America

Europe Middle East and Africa (EMEA)

United Kingdom

Europe Middle East and Africa (EMEA)

United Kingdom

Asia Pacific (APAC)

Australia

Singapore

Hong Kong

Europe Middle East and Africa (EMEA)

United Kingdom

Asia Pacific (APAC)

Australia

Singapore

Hong Kong

Europe Middle East and Africa (EMEA)

Asia Pacific (APAC)

Europe Middle East and Africa (EMEA)

Asia Pacific (APAC)

Europe Middle East and Africa (EMEA)

Asia Pacific (APAC)

Begin vandaag nog met het transformeren van uw klantdialoog!