EMEA User Forums

September 12th – September 14th 2023

Powering Customer Success

Reserve you virtual seats below

What to expect at an EMEA User Forum

Our EMEA Customer User Forums are designed to share best practice and discuss the challenges that face end-users in the ever-changing contact centre and back office environments. These sessions are a great way to share expertise and knowledge. You will hear from our solutions experts about updates on functionalities and best practices. Customers will also share how they are getting the most out of their solutions and how it is driving success, addressing challenges and improving employee and customer engagement.

Up next

  • Tuesday September 12th 2023

    Online

    Communities 10:00-12:00 BST
    Case Management Pro 10:00-12:00 BST
    Interaction Insights 10:00-12:00 BST

  • Wednesday September 13th 2023

    Online

    Operations Manager 10:00-12:00 BST
    Quality Management 10:00-12:00 BST
    WFM Pro 14:00-16:00 BST

  • Thursday September 14th 2023

    Online

    Knowledge Management 10:00-12:00 BST
    WFM 10:00-12:00 BST
    Experience Management 10:00-12:00 BST

"The User Forums are a fantastic way to connect with other users and the Verint team. I learn something new and helpful every time and I would highly recommend them to anyone using Communities".

Tim BamberSocial Community Officer at The Football Association

EMEA User Forum Community on Verint Connect

Join us on our dedicated community groups located on Verint Connect to continue the discussion, ask our experts questions and review the content from our previous sessions.

“User Forums are a great opportunity for engaging and sharing with other Verint Customers. The interaction that takes place between both the Verint experts and other customers is so insightful.”

Adrienne BewsherBusiness Solutions Manager at First National Bank South Africa
  • Engage

    Hear exclusive thoughts and ideas from experts and end users.

     

  • Learn

    Learn how others are optimising our solutions, find out about our roadmaps and upcoming releases.

  • Connect

    Gain valuable insight from customer and employee engagement experts and Verint customers.