Verint Shares Best Practices for Optimizing Quality, Employee Engagement, Workforce Optimization and VoC in the Digital Age Throughout June

Mon Jun 5, 2017

MELVILLE, N.Y., June 5, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in various speaking engagements and industry events taking place this month.

 

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Press Release

Verint Shares Best Practices for Optimizing Quality, Employee Engagement, Workforce Optimization and VoC in the Digital Age Throughout June

Mon Jun 5, 2017

MELVILLE, N.Y., June 5, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in various speaking engagements and industry events taking place this month.

CRMXchange QA & Analytics Virtual Conference

June 5-8; Online Webinar

Kristyn Emenecker, GVP, product strategy group, will present “Quality Is a Contact Sport: Human Intelligence in an Artificial Intelligence World” on June 5 at 2 p.m. ET. This session will provide an overview of the technology models available today and the use cases they support. It also will highlight how humans can effectively coach and develop their staff to help navigate the automation, robotics and artificial intelligence dominating the world of scoring and quality. Click here to register.

The Right VoC Program for the Digital Age

June 8; Verint Webinar Featuring Forrester

Guest Speaker, Forrester’s Maxie Schmidt-Subramanian, principal analyst serving customer experience professionals, and Brian Koma, VP and CX practice leader, will co-present “The Right VoC Program for the Digital Age” on June 8 at 1 p.m. ET. This webcast will outline how organizations can upgrade their feedback program for the digital age, in addition to covering the following: three steps of measuring digital experiences; eight data sources CX teams need to measure digital experiences; and one approach to prioritizing and driving action across the enterprise. Click here to register.

CRM Xchange Workforce & Performance Management Virtual Conference

June 12-16; Online Webinar

Jenni Palocsik, senior director, solutions marketing, will present “5 Drivers of Employee Engagement” on June 15 at 12 p.m. ET as part of this virtual conference. Click here to register for the webcast that will discuss:

  • How to build an environment of transparency
  • Why collaboration works
  • Methods to improve employee engagement and overall performance
  • The need for a common mission or goal
  • How to arm managers with the insight needed to develop their employees—and how to strengthen the manager/employee relationship with the right data

Also part of this online event, Mary Lou Joseph, director, solutions marketing, will take part in “Best Practices in 60 Minutes—WFM and Performance Roundtable” on June 15 at 2 p.m. ET. Presented by conference vendors, this fast-paced session will offer attendees ideas and helpful, real-world tips to implement immediately. Click here to register.

About Verint Systems Inc.

Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organizations in approximately 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2017 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, ADTECH, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.

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