We are the Customer Engagement Company

Unlock the Potential of Customer Engagement Across Every Area of Your Business.

A Passion for Innovation

Verint is a pure-play customer-engagement company. We are a passionate community of employees, partners and customers working together relentlessly to discover new possibilities in customer engagement. We’re innovators driven by a common vision:

- Customer engagement is the heartbeat of global brands.
- We help you discover possibilities barely imagined a few years ago.
- We want customers for life. We work every day to earn this right.
- We are inspired to help you create differentiated experiences.
- Tangible business results are our product. We work relentlessly to make you successful.

Proven Results: The Google Story

Rewire Your Organisation

Work is changing at an accelerated pace, and you must adapt to survive. The workforce is also changing — both in terms of who is working and where. With Verint, the future of work is now.

We help 85% of the Fortune 100 run, change and adapt their operational workflows in weeks or months, not years. Our comprehensive platform connects work silos and channels across your organisation, so you can effectively engage with customers.

We empower people and bots to work together seamlessly from anywhere, with proactive compliance built into everything we do.

LEARN HOW ALORICA REWIRED THEIR ORGANISATION WITH VERINT

Differentiated Experiences at Scale

Consumers engage with brands across every facet of their lives. How do you deliver experiences that are easy, authentic and high value?

Verint can give you a powerful competitive advantage. Understand your customer, employee, brand and product experience across your contact centre, chatbots, website and survey responses.

With deep advancements in AI and analytics, we help you listen to your customers and employees and drive real-time action. With Verint, you can create highly differentiated experiences now.

LEARN HOW MASTERCARD CREATED DIFFERENTIATED EXPERIENCES

Science of Customer Engagement

When it comes to customer engagement, we’ve cracked the code. We give you the certainty to plan and execute your strategy.

Verint Labs studies millions of interactions from decades of work with the world’s leading brands to bring the latest advancements in customer engagement. Through Verint Da Vinci AI and Analytics, we keep you at the forefront of innovation.

Are you ready to have a clearer view of what works today and where to go next? Are you ready to outperform the status quo? Verint is ready to help you deliver Boundless Customer Engagement.