Panel Discussion Webinar | Verint Systems

Engagement in the Always-on Era: How humans and technology work hand-in-hand to meet rising expectations.

We're pleased to welcome Tom Hinds, Mastercard, and Tanja Hoymann, Booking.com to our panel discussion.

In this session, they will share their thoughts and insights with Dr Paul Redmond, and Marije Gould, (Verint Systems ) around customer and employee expectations in our ‘always-on’ society.

Our host Ryan Hollenbeck (Verint Systems) and the panellists will dive deeper into the regional differences revealed by our recent global research.

They will explore the continually shifting customer expectations, the rise of ‘always-on’ service, and the importance of a hybrid workforce; a perfect blend of man and machine working together.

Register here for our webinar on June 25 at 15:00 BST.

Don't worry if you can't make the live webinar, all those who register will receive a link to the recording.

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Webinar

Hear thoughts and insights from Mastercard and Booking.com on consumer and workplace attitudes towards technology.

June 25 at 15:00 BST

Engagement in the Always-on Era: How humans and technology work hand-in-hand to meet rising expectations.

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