Panel Discussion Webinar | Verint Systems

Engagement in the Always-on Era: How humans and technology work hand-in-hand to meet rising expectations.

In this webinar Tom Hinds, Mastercard, and Tanja Hoymann, Booking.com joined our panel discussion.

They share their thoughts and insights with Dr Paul Redmond, and Marije Gould, (Verint Systems ) around customer and employee expectations in our ‘always-on’ society.

Host Ryan Hollenbeck (Verint Systems) and the panelists dive deeper into the regional differences revealed by our recent global research.

They explore the continually shifting customer expectations, the rise of ‘always-on’ service, and the importance of a hybrid workforce; a perfect blend of man and machine working together.

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On Demand Webinar

Hear thoughts and insights from Mastercard and Booking.com on consumer and workplace attitudes towards technology.

Engagement in the Always-on Era: How humans and technology work hand-in-hand to meet rising expectations.

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