Workforce Management – reimagine what’s possible
To deliver the flexibility your customers, employees and business demand, you need a Workforce Management solution that can grow with your organisation.
To deliver the flexibility your customers, employees and business demand, you need a Workforce Management solution that can grow with your organisation.
Workforce Management solutions help you make the best use of your employees, so they can be more efficient and productive. You can trust that the right people are scheduled at the right time and maintain the focus on the needs of the customers.
We’ve removed the complexity without removing the features you depend on and our cloud-based interface makes common tasks easy, including:
With Verint, you have flexibility, ease and empowerment without sacrificing customer experience or operational efficiency.
ABN AMRO chose to implement Verint Workforce Management, as it favoured the software’s intuitive user interface and its ability to provide optimised schedules seamlessly.
The operational benefits the business has experienced include:
With Verint Workforce Management in the cloud, you enjoy a more secure, reliable and powerful experience. The advantages include:
We deliver the same capabilities for cloud and on-premise. Our open, API-first architecture works with any ACD you choose, meaning you never have to settle for feature limitations when moving to the cloud.
Getting the balance between personal and digital service correct is fundamental to delivering the experience customers demand.
Contact us if you want your workforce to operate more efficiently, improve its internal processes and enhance its performance, to allow your employees to get closer to customers.
Verint Systems UK Ltd.
241 Brooklands Road
Weybridge, Surrey, KT13 0RH
United Kingdom
+44 (0)1932 839500
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