CX Week i-CEM

Customer experience encompasses the totality of all impressions and experiences that a customer receives in dialogue with a company, at every touchpoint and in all phases of the relationship. Join Verint at the Customer Experience Week which focuses precisely on this topic: understanding, analyzing customer expectations and designing the experiences at every touchpoint along the customer journey. In 16 free half-hour webinars, the partners of the i-CEM present current topics in the field of customer experience management.