The CX Automation Forum

25th September 09:30 – 12:30

Join Verint, in partnership with CCMA Ireland, for an enlightening morning at our first-ever CX Automation Forum on 25th September.

Verint is at the forefront of AI-driven innovation, offering an open platform that empowers you to integrate AI capabilities swiftly and seamlessly. Expand your toolkit at the pace that suits your enterprise’s needs, guided by your strategic objectives.

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  • Engage

    Dive into a world of exclusive insights as industry experts and seasoned practitioners share their groundbreaking thoughts and ideas.

  • Learn

    Discover how Verint’s cutting-edge AI and data analytics are revolutionising CX automation, turning what was once a distant dream into today’s reality.

  • Connect

    Absorb invaluable wisdom from the foremost authorities in customer and employee engagement, as well as firsthand experiences from Verint’s esteemed customers.

Speakers

  • Steve Roberts

    Director Ireland at Verint
  • Alan Gates

    Solutions Consultant at Verint +
  • Chris Rainsforth

    Director of Learning & Innovation at the Forum +
  • Johanna Callaghan

    Functional Head, Member Servicing at Vitality
  • Mahadevan Krishnan

    Head of Resource Planning at Vitality

Agenda

9.00 – 9.30 Registration and networking
9.30 – 9.35 Welcome
9.35 – 10.00 Keynote with Alan Gates, Verint
10.00 – 11.00 Workshop Roundtables with Chris Rainsforth, The Forum
11.00 – 11.30 Networking Coffee Break
11.30 – 11.55 Customer Speaker Session with Vitality
11.55 – 12.20 Panel Discussion
12.20 – 12.30 Closing Remarks

Location

Clayton Hotel Leopardstown
Sandyford Business District
Central Park
Dublin 18 D18 K2PI Ireland

Website