Aproveche la inteligencia artificial (IA), el aprendizaje automático (ML), los robots de chat empresariales, los sistemas coloquiales y administración de conocimientos para crear una mejor experiencia del cliente y automatizar más interacciones.
Logre que el autoservicio sea igual de sencillo y eficaz que el servicio asistido para que los clientes tengan éxito. Cree una experiencia coloquial y uniforme a través de los distintos canales digitales y de voz. Escale de manera rápida y segura a través de la nube de Verint.
"Verint achieved the Top Customer Score in Overall Vendor Satisfaction for Intelligent Virtual Agents. It also took the top spot in five of the other nine vendor satisfaction categories, including perfect scores for ongoing service and support, and vendor communication. Other categories in which Verint had highest scores were implementation, training, and professional services. In customer ratings of product capabilities, Verint achieved a perfect score in automation, and top scores in five more of the 10 categories, including design and content-management tools; AI capabilities; natural language understanding; customer self-service; and reporting/dashboards. "
"In customer ratings of product capabilities, Verint achieved a perfect score in automation, and top scores in five more of the 10 categories, including design and content-management tools; AI capabilities; natural language understanding; customer self-service; and reporting/dashboards."
"Verint is rated a Strong Performer by Forrester, with a Differentiated ranking in the Vision criterion"
"Verint best fits companies that need a realistic partner for complex issues. Verint’s long experience in the market, solid functionality across the board, and pragmatic attitude make it a good match to help brands create reasonable goals and achieve them."
2019 Intelligent Virtual Agent Product and Market Report by DMG Research finds the current generation of IVAs can help enterprises cut costs, make it easier for customers to conduct business, and improve the experience for everyone involved.
Verint Systems UK Ltd.
241 Brooklands Road
Weybridge, Surrey, KT13 0RH
United Kingdom
+44 (0)1932 839500
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