Every customer engagement solution comes with core services to help ensure customer success:
- Implementation Services
- Enablement Services
Implementation Services
We do more than just get your software up and running. Our Implementation Services team works closely with you to deliver a solution that reflects the specific needs of your business, and aids in employee knowledge, internal adoption, and quality performance.
Our consultants have a detailed knowledge of best practices and the processes associated with implementing business technology projects, which helps deliver value faster and at scale. They can help you gain valuable business insights and unlock the potential of your customer engagement solutions.
Enablement Services
We believe that education plays a vital role in successful technology implementations and faster employee adoption. Verint classes are designed to accelerate the learning curve through engaging content that encourages active participation, such as demonstrations and hands-on exercises.
Classes share best practices and tips for better employee performance culled from thousands of deployments.
By combining the right tools, environment, and delivery options – on-site, remotely, or via Verint University – Verint Enablement Services gives customers the certainty that they will achieve sustainable change and tangible business results.
To meet the needs of busy professionals, Verint Enablement Services include the following learning and education services:
- Verint Learning Center
- Private Onsite Learning or Remote Training
- Verint University Training Facilities – browse the class calendar in the Verint Learning Center
- Verint University Virtual Public Classes – browse the class calendar in the Verint Learning Center