Verint Business Advisory Services can help your organization conduct a thorough analysis of its current business environment, provide recommendations on the necessary steps to develop a customer engagement strategy, improve performance, and realize its vision on achieving specific business outcomes.
Our consultants provide in-depth industry and technical knowledge developed through more than 20 years of experience at businesses of all sizes, across a broad range of industries.
By focusing improvements in the right places, we can help you improve your customer’s experience. Our advanced consulting capabilities offer a thorough analysis of your customer’s experience and expectations and can provide you with an overall customer engagement strategy, supported by data analysis and insights, as well as prioritized recommendations and organizational goal alignment.
We review and assess your people, processes, and technology to develop a comprehensive action plan and leverage the power of technology. Our Six Sigma / Lean / PMI certified consultants can offer:
We can help you understand the impact of technology and other planned changes on your employees, business processes, and organization. We offer:
With local experts in the Americas, EMEA (Europe/Middle East/Africa), and APAC (Asia Pacific), Verint can provide your organization with more personalized and responsive on-site services, as well as tailored offerings to meet your specific regional requirements.