Engage on the Road


Engage on the Road Thailand 2019

Welcome to Engage on the Road, an event for Verint customers and partners in Thailand, which will take place on 5th September at the Sofitel Sukhumvit Bangkok Hotel.

Engage on the Road brings together colleagues, peers and partners for inspiration and collaboration and is filled with opportunities to help you get the most from your Verint solutions. Don’t miss your chance to learn from experts, who will share their expertise, insights and perspectives on how to optimise customer and employee engagement.



Find out more about the latest solutions, our roadmaps and product releases.



Gain valuable insight and network with peers during presentations and other activities.


Get inspired

Hear exclusive thoughts and ideas from experts and “power users.”


  • Khwanchanok Srikirin

    AIS – Advanced Info Services

  • Manish Shah


  • Katie Zawerucha

    Katie Zawerucha


  • Jason du Preez

    Tim Matthews


  • Nesley Ong

    Nesley Ong


  • Martyn Riddle

    Martyn Riddle


  • Aditya Dang

    Aditya Dang


  • James Mesbur

    James Mesbur



This agenda provides an outline of the session topics and keynote speakers for Thailand Engage on the Road. Actual content and sessions may differ on the day.

Manish Shah

Manish Shah, Vice President South East Asia

Opening & Welcome

Katie Zawerucha

Katie Zawerucha, VoC Enablement Manager, Asia Pacific and Japan

Speech Analytics in the Era of Automation

James Mesbur

James Mebsur, Director - Artificial Intelligence Solutions

Not Just Another Chatbot! The Power of a Real Virtual Assistant

Tim Matthews, APAC Solution Lead Engagement Management Practice

Enhancing the Digital Customer Experience with Knowledge Management

Aditya Dang, Strategic Solutions

Simplifying and Improving Identification in Contact Centres

Khwanchanok Srikirin, AIS – Advanced Info Services Plc

Customer Presentation

Nesley Ong, Director of Asia Pacific Financial Compliance Practice

A New Approach to Managing Financial Risk & Compliance

Martyn Riddle

Martyn Riddle, APAC Head of Marketing

Round Table Session

Martyn will chair a panel session with industry experts, discussing the topics that have been covered during the afternoon and future trends in the Customer Engagement sector.

Venue Thailand

Positioned on lively Sukhumvit Road, Sofitel Bangkok Sukhumvit sits comfortably amongst the very best Bangkok has to offer.

Sofitel Bangkok Sukhumvit


Sofitel Bangkok Sukhumvit
189 Sukhumvit Road Soi 13-15
Klongtoey Nua Wattana
Tel: +66 212 69999

more information

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