Engage23 EMEA

Every year, we bring together EMEA’s CX trailblazers, thought leaders and customer experts for a day of exploration, learning and networking. We answer the questions on everyone’s lips – how to enable your workforce to engage with your customers in the right way, at the right time, but also how to optimize your operations and deliver an engaging, flexible working environment to your employees, in which they feel supported.

It’s a powerful investment of your time and an opportunity to exchange and benchmark yourself against other organisations, share best practices with the best.

It’s never been more important to look at your organization as one – and Verint’s One Workforce Strategy is here to help, creating positive experiences and powerful results.

Meet our Customer Keynote Speakers

  • Steve Bell

    VP, EMEA Solutions Consulting, Verint

  • David Poulton

    Account Director, Verint

  • Keith Barrow - Cloud Platform and Da Vinci AI

    Interaction Analytics Pre-Sales Manager, Verint Systems

  • Huw Jones - Workforce Management

    Director, Solutions Consultant, Verint

  • Jen Nicholls

    Operations and Back Office Manager, NHS Pensions

  • Jason Gaul

    Data Analyst, Aviva

  • Tristan Harper

    Principal Data Scientist, Aviva

  • Tanya Geekie

    GBS Service Effectiveness Manager, Cigna Europe

  • David Forster

    Business Support Manager, Tesco Bank

  • Hazel Forster

    Support Services Advocate, Tesco Bank


Call for EMEA Customer Speakers

We are looking for Engage EMEA 2023 Customer Speakers so if you are interested please email [email protected]

Roundtable Sessions

  • Cloud Platform and Da Vinci AI

    Elevate and grow your customer engagement strategy via the Cloud and activating insights and automating experiences.

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  • Digital First Engagement

    Digital first engagement – seamlessly providing customers with the right experience, at the right moment, on their channel of choice.

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  • government officials looking at report in office

    Experience Management

    Experience management – engaging with customers and employees to capture, analyse, and act on their feedback.

    Learn More+
  • Workforce Engagement

    AI-powered tools built for the future of your workforce. Engage and manage your contact centre, back office and branch teams.

    Learn More+

Your Next Event:

Engage23 US in Las Vegas
12-15 June 2023
Register here: https://www.verint.com/events/engage/

Want to keep the conversation going?

If you have an urgent challenge that cannot wait until Engage23 ? You can contact our EMEA team at [email protected] – we’ll be happy to help.