Welcome to Engage22
November 17th 2022, London
1.30pm – 5.30pm
Bringing EMEA’s CX trailblazers, thought leaders and customer experts together for an afternoon of exploration, learning and networking. We’ll answer the question on everyone’s lips – how to successfully enable your workforce to engage with customers in the right way, at the right time.
Through industry speakers, valuable insights and compelling case studies, we explore the ever-increasing need to successfully balance customer and employee experience. We’ll shine a spotlight on the importance of One Workforce in creating positive experiences and driving powerful results.
Expert CX Keynote
Welcoming CX thought leader, renowned podcaster and distinguished author, Adrian Swinscoe. For 25 years, Adrian has been consulting, writing, speaking, and advising organisations in the areas of strategy, customer service/experience, customer insight, marketing and business development. As an advocate for both customer and employee engagement, Adrian will talk about balancing technology with the power of the human connection. He will share insights and approaches to achieve the outcomes that will benefit your organisation, your employees and your customers.
Case studies, roundtable discussions and one to ones
Many roads lead to Rome and our customers’ journeys are just like that aswell – there may be many ways to get there but what is the best way for you and your organisation? What will drive the best results and single you out as a champion, leading your organisation to success?
Join us to:
- Hear powerful case studies and explore journeys that worked, produced great results and allowed organisations to overcome challenges.
- Book a one to one session that will allow you to speak to a Verint expert in confidence about your individual questions – take this opportunity and make use of their vast experiences from many customer deployments, to discuss the journey that will get you where you want to be.
- Explore our interactive roundtables for inspiration on the art of what is possible, to share opinions and network with peers.
In the heart of London
Join CX leaders and innovators at the DeVere Grand Connaught Rooms – just a stone’s throw from London’s iconic Covent Garden. This West End, Grade II listed building has hosted some of the world‘s leading politicians, royalty and celebrities, impressing with its grand Georgian architecture and art-deco interiors.
61 – 65 Great Queen Street
London
WC2B 5DA
Your engage experience
- Arrival and networking
- Inspirational keynote speech and Q&A
- Powerful case study insights
- One Workforce – a strategy that delivers results
- Roundtable discussions
- Optional one to one exploration session
- Close and final networking
In London, explore our Innovate Awards evening event
The Verint Innovate Awards are here!
If you have submitted your entry, every shortlisted customer will receive 2 free tickets to the awards evening, which will follow Engage at the same venue. Want to join without submitting an entry? Tickets can be purchased subject to availability, please email [email protected] for more information.
To find out more about the awards, follow the link below.
View our website for more details
Roundtable Sessions
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Cloud Platform and Da Vinci AI
Elevate and grow your customer engagement strategy via the Cloud and activating insights and automating experiences.
Learn More -
Digital First Engagement
Digital first engagement – seamlessly providing customers with the right experience, at the right moment, on their channel of choice.
Learn More -
Experience Management
Experience management – engaging with customers and employees to capture, analyse, and act on their feedback.
Learn More -
Workforce Engagement
AI-powered tools built for the future of your workforce. Engage and manage your contact centre, back office and branch teams.
Learn More
Register for Engage 22 in London
The countdown to Engage 22 is now on. Places to this event are limited, so please register to confirm your place today. It only takes a couple of minutes to complete our reservation form and it helps us to personalise your afternoon agenda to your needs.
Thank You
Thank you for registering. With limited places available, we’re delighted to confirm that you’ve secured a seat at Engage 22. Please keep an eye on your inbox for your confirmation email and pre-event updates. We look forward to welcoming you on November 17th.