EMEA User Forums

Powering Customer Success

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What to expect at an EMEA User Forum

Our EMEA Customer User Forums are designed to share best practice and discuss the challenges that face end-users in the ever-changing contact centre and back office environments. These sessions are a great way to share expertise and knowledge. You will hear from our solutions experts about updates on functionalities and best practices. Customers will also share how they are getting the most out of their solutions and how it is driving success, addressing challenges and improving employee and customer engagement.

  • Tuesday March 28th 2023

    Online

    Communities 10:00-12:00 GMT
    Case Management Pro 10:00-12:00 GMT
    Interaction Insights 10:00-12:00 GMT

  • Wednesday March 29th 2023

    Online

    Operations Manager 10:00-12:00 GMT
    Quality Management 10:00-12:00 GMT
    WFM Pro 14:00-16:00 GMT

  • Thursday March 30th 2023

    Online

    Knowledge Management 10:00-12:00 GMT
    WFM 10:00-12:00 GMT
    Experience Management 10:00-12:00 GMT

Reserve you virtual seats below

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EMEA User Forum Community on Verint Connect

Join us on our dedicated community groups located on Verint Connect to continue the discussion, ask our experts questions and review the content from our previous sessions.

CommunitiesKnowledge ManagementCase Management Pro

Quality ManagementInteraction Insights WFM Pro (Monet)

WFMOperations Manager

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  • Engage

    Hear exclusive thoughts and ideas from experts and end users.

     

  • Learn

    Learn how others are optimising our solutions, find out about our roadmaps and upcoming releases.

  • Connect

    Gain valuable insight from customer and employee engagement experts and Verint customers.