Public Social Media Channels
Deliver timely, unique and cost-effective digital customer service on social media channels that exceeds your customers’ expectations.

Unlock the full potential of social customer service


Verint Social Helps Brands Connect Quickly and Easily With Their Customers on social media channels.
Increase efficiency with advanced workflows

Seamlessly integrate bots into your service operations

Deliver robust KPIs & analytics

Social Media Trends, by the Numbers
- 1.9 billion
daily active Facebook users with 81% of adults in the US having an account.
- 80%
of Instragram’s more than one billion active users follow a business.
- 206 million
daily active Twitter users globally.