Case Studies
Why Customers Choose Verint
From global enterprises to fast-moving disruptors, top brands trust Verint to deliver increased capacity, operational efficiency, and reduced costs through AI-driven solutions that are proven, scalable, and secure.
85% containment rate
Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.
How Volaris uses Verint IVA to contain 85% of customer interactions
The Latest
Filter
Video
Region of Waterloo Relies on Verint Case Management to Centralize Data and Improve CX Automation
Video
New York Life Realizes Big Savings with Verint Quality Bot
Other
Global Sports Betting and iGaming Firm Hits the Jackpot with Verint and Sabio
BPO Video
Serco Improves Agent Schedule Flexibility and Reduces Attrition with Verint TimeFlex Bot
Financial Services
Capitec Bank Reduces Manager Scheduling Time from Four Hours to 15 Minutes per Week
Healthcare
GreenShield Improves Agent and Customer Experience with Verint Callback
Financial Services Video
First National Bank Increases the Number of Sales Calls Evaluated by 1400% with Verint Quality Bot
Business Services