Case Studies

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Healthcare Video

NHSBSA Saves £180,000 in Annual Operational Efficiencies with Verint

Read how NHSBSA HR Shared Services delivers end‑to‑end recruitment for NHS organizations, with 50+ staff using Verint Operations Manager to manage workflows.

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Insurance Video

New York Life Realizes Big Savings with Verint Quality Bot

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Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Why Customers Choose Verint

From global enterprises to fast-moving disruptors, top brands trust Verint to deliver increased capacity, operational efficiency, and reduced costs through AI-driven solutions that are proven, scalable, and secure.

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40% increase in agent productivity

Portugal’s leading telecommunications and technology provider has significantly improved customer service efficiency.

How NOS Increases NPS by 61% and Agent Productivity by 40%

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

The Latest

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  • Retail

    OTTO Builds E Commerce Platform with Verint Voice of the Customer

  • Utilities Video

    Southern Company Improves Customer Experience With a Range of Verint Solutions

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  • Financial Services

    Bank Dhofar Builds “Listen Everywhere” Strategy to Elevate CX Across Its Customer Touchpoints

  • Government

    NASA Improves Visitor Website Experience via Qualitative Insights from Verint

  • Retail

    Sur La Table Optimizes the Customer Journey With Verint Web & Mobile

  • Financial Services Video

    Bank of Montreal (BMO) Delivers Great Customer Service with Verint

  • Financial Services Video

    Best-of-Breed Verint Open CCaaS Solutions Drive CX Automation to Help VyStar Credit Union Deliver a Superior Member Experience

  • Financial Services Video

    A gigante seguradora latino-americana Bradesco obtém grandes melhorias em custos e qualidade com a análise de voz da Verint