It’s Time for CX Automation

Verint Open Platform delivers unmatched freedom and flexibility to increase CX automation.  Elevate CX and lower costs to deliver AI Business Outcomes. Now.

Why Verint

Verint helps you leverage AI and data to unlock CX automation outcomes barely imagined a few years ago. With our open platform you can adopt AI-powered innovation quickly. Add new capabilities at your own pace, based on your business priorities.


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Recognized as best-in-class by your peers

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Verint Open CCaaS Platform

We understand your CX Automation priorities extend far beyond telephony. Verint Open CCaaS Platform is flexible, modular, and future-proof, with a broad set of capabilities that you can adopt at your own pace to increase CX automation quickly.

Learn more about Verint Open CCaaS

Explore our Open Platform

Verint provides an open platform powered by data and AI to improve your ROI and increase CX automation. It’s time to choose a platform that delivers AI Business Outcomes. Now.

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Download the Latest CX Automation Research

To efficiently enhance the customer experience (CX), contact centers need to automate—and quickly. For the first time, extensive automation is achievable without wholesale disruption. AI makes it possible to create consistent, reliably excellent customer experiences with CX Automation.

Read the latest Ventana Research, now part of ISG, white paper to understand how augmenting human agents and workflows with AI will drive better business outcomes in the contact center and beyond.

Download the Report

Industry Recognition

Elevating Workforce Engagement

Google chose Verint in the cloud to help plan and manage its global workforce. With Verint’s forecasting and scheduling capabilities, Google ensures it has the right people in the right place at the right time.

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Today, Verint helps Google manage hundreds of millions of conversations every year.