Engage 2017 | User Groups

Verint Community Live! User Groups

Gain insight and share best practices with other users in these facilitated, interactive user group sessions held at various times throughout the conference:

Monday, May 22
3:15 - 4:30 p.m. Government and Public Sector
Tuesday, May 23
1:30 - 2:30 p.m. Performance Management / Scorecards
3:00 - 4:00 p.m. Workforce Management
4:15 - 5:15 p.m. Desktop and Process Analytics / Robotics
4:15 - 5:15 p.m. Speech and Text Analytics
Wednesday, May 24
10:30 - 11:30 a.m. Recording (Phone and Non-Phone)
10:30 - 11:30 a.m. Knowledge Management
12:30 - 1:30 p.m. Customer Experience / Enterprise Feedback Management
1:45 - 2:45 p.m. Branch
1:45 - 2:45 p.m. Quality
3:15 - 4:15 p.m. Channels, Self-Service, and Employee Desktop