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Public Safety

Verint Public Safety products help public safety answering points (PSAPs), emergency communications centers, command and control centers, law enforcement agencies, and government authorities perform a variety of critical tasks, including:

  • Multimedia Recording and Quality Assurance — Audiolog for Public Safety helps PSAPs meet requirements for compliance and evolving communications requirements, such as Next-Generation 9-1-1 (NG9-1-1).
  • Workforce Optimization — Impact 360 for Public Safety incorporates the multimedia recording and quality assurance functionality of Audiolog with forecasting and scheduling, incident investigation and analytics, speech analytics, performance management, eLearning, and coaching functionality.
  • Situation Management — Verint's Situation Management Center (SMC) is a comprehensive software solution that provides capabilities for the various phases of situation management, including real-time situation awareness, efficient response and notification, investigation and debriefing, planning and compliance, and preventive intelligence.

Verint solutions for public safety enable emergency services, law enforcement agencies, government institutions, airports and seaports, and other organizations to capture, analyze, and act quickly on large amounts of information from disparate systems and sources.

Verint public safety solutions help improve performance and protect people, property, and assets in a variety of environments, including:

  • Control Room Operations
  • Law Enforcement
  • Public Safety Answering Points (PSAPs)
  • Utilities

Discover how organizations around the world rely on Verint public safety solutions to help them address a broad range of challenges.

Explore Verint's public safety software and services to learn more about how we can help your organization. If you’d rather discuss our solutions with a Verint representative, we invite you to call your local Verint office or contact us via our online form.

Verint offers an array of support options to help ensure smooth, ongoing use of your solutions. Our global Customer Support organization is staffed by trained and certified support professionals who are committed to providing you with high quality support—around the globe and around the clock.