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Service and Support

Classes available online, at your location, and Verint training facilities

At Verint, we understand that education plays a vital role in the successful deployment and operation of our solutions. Staffed by expert instructors and curriculum developers, Verint’s training programs feature classroom, virtual, online, custom and mobile courses to help you develop the skills needed to maximize the robust functionality of the Verint portfolio and realize excellent return on your investment.

Visit the Verint Learning Center to browse the course catalog, register for one of our many training options, and take virtual classes anytime, anywhere—all at your own pace. For more information, please contact a learning specialist at (866) 606-3005 or email vistraining@verint.com.

Service Plans

Verint offers project management services, training, professional services, and technical support to assist you in planning, deployment and support of your video operation. Verint has a team of experienced and dedicated professionals highly trained in new technologies and the most advanced Verint capabilities.

The Verint Software Support Plan is designed to help you use Verint products to their full potential, with less maintenance time and more optimal performance.

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Learning

Verint University offers a broad range of technical proficiencies and certification programs that promote a high level of competency for IT professionals, systems integrators, service technicians, and end users.

Our curriculum features regularly scheduled classes at one of our Verint Authorized Training Facilities, instructor-led and self-paced online training and certification programs using the Verint Learning Center, and custom-designed courses delivered at your facility to meet your organization’s unique needs.

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Technical Support

We are here to help you solve any issues you may be experiencing. We offer a wide range of troubleshooting resources for your Verint solutions.

Call our Help Desk at 866-639-8482 for support Monday through Friday (holidays excluded) on any of the Verint products listed below:

Open a service request

For service and support programs outside North America, please contact your local office.

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Self-Service

Collaborate with a network of your industry peers, support professionals and Verint experts to obtain information, ask questions and get answers.

The Verint Partner Extranet offers valuable information including product downloads, FAQs, self-help tools, software and firmware upgrades, and more.

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