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Verint in the News - 2014

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December


Houston 311 Transforms Citizens Into Service Agents
1to1 Media
December 31, 2014


Strategically Expanding Security’s Role in the Enterprise
Source Security
December 29, 2014


Engaging the New Breed of Employee
Fresh Business Thinking
December 23, 2014


The Top Healthcare Trends to Watch in 2015
1to1 Media
December 22, 2014


The Workforce of the Future
1to1 Media
December 22, 2014


The Customer Service Pit-Stop – Lessons From Formula 1
Engage Customer
December 19, 2014


Are you focused enough on your employees?
Contact Centre News
December 19, 2014


Community Hubs Save Medway £6m
Public Technology
December 18, 2014


Medway to Expand Library-based Service Hubs with KANA
UKAuthority.com
December 18, 2014


Verint Moves Toward New Strategies
callcenter.inf.br
December 11, 2014


Verint is Positioned in the Leaders Quadrant
callcenter.inf.br
December 8, 2014


5 Hot Customer Service Technologies
Destination CRM
December 8, 2014


Verint Systems Sales Boosted by KANA Acquisition
Newsday
December 3, 2014


Creating Communities to Connect with Customers
Loyalty 360
December 1, 2014


Use Customer Experience Management to Host the Best Party in Town
Loyalty 360
December 1, 2014

November

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5 Hot Customer Service Technologies
Destination CRM
November 30, 2014


Verint, Unify Partner to Improve WFO for Contact Centers
Enterprise Communications
November 24, 2014


Verint Achieves Worldwide Strategic Partnership with Unify
Cloud Works
November 24, 2014


Branch or Digital? That’s actually not the right question
Les Echos
November 20, 2014


Verint Partners with Unify to Extend Reach of Workforce Optimization Solutions
Financial News
November 20, 2014


Verint Teams with Unify to Bring WFO to More Contact Centers
Destination CRM
November 20, 2014


Solution Optimizes Customer Service, Enabling Smarter Engagement, Greater Employee Collaboration and Heightened Productivity
Global Banking and Finance Review
November 14, 2014


Verint Provides Collaboration, Contact Center Analytics
TechTarget
November 14, 2014


Impression Connect 2014 - KANA
Telecommerce
November 12, 2014


Verint Announces Details of KANA Enterprise Update
TMCnet
November 11, 2014


KANA Burnishes Omnichannel Customer Engagement Tools
CRM Buyer
November 11, 2014


Better Engagement, Responsiveness in the Contact Center with KANA Enterprise
TMCnet
November 10, 2014


Verint Launch KANA Enterprise
Contact Centres
November 10, 2014


KANA Enterprise Platform Revamp Is All About Engaging the Customer
SMART Customer Service
November 10, 2014


Kana Adds a Social Network to Its Call Center Toolbox
CMS Wire
November 10, 2014


Speech Readies Healthcare for ACA Requirements
Speech Technology
November 10, 2014


Verint Updates KANA Software Enterprise Solution
eWeek
November 10, 2014


Verint and KANA Team Up on Rules-Based Call Routing
Direct Marketing News
November 10, 2014


Upping the Ante for Customer Engagement
KM World
November 10, 2014


Q&A with William Durr of Verint
Contact Centre News
November 10, 2014


With Chat, Co-Browse and Contextual Customer Service, Retailers Can Save More Sales and Unite Physical and Digital Retail Realms
Retail Touch Points
November 7, 2014


Building an Effective Multi-screen Customer Engagement Strategy
Customer Experience Magazine
November 4, 2014


Verint and Truphone Partner to Help Financial Institutions Manage Regulatory Compliance Initiatives
Global Banking and Finance Review
November 4, 2014


The Integrated Infrastructure: One Vendor, Multiple Partners
Today's Systems Integrator
November 3, 2014


Verint Recognized for Market Leadership in Customer Interaction Analytics
Contact Centres
November 3, 2014

October

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Round Table Discussion: What is an Acceptable Life Cycle for a Physical Security or Video System?
SourceSecurity.com
October 28, 2014


Biometrics in Banking: Introducing Tomorrow’s Technologies Today
1to1 Media
October 27, 2014


Verint Among the Main Providers of Financial Technology
Portal Call Center
October 23, 2014


Round Table Discussion: How Are Security Systems Misunderstood By The General Public?
SourceSecurity.com
October 22, 2014


Verint Launches Engagement Analytics
TyN Contact
October 22, 2014


Integration is the Key to Healthcare Solution
AS Mag - Global Security Web
October 20, 2014


Random Thoughts: Disruption, Customer Engagement and Thee
ZD Net
October 15, 2014


Grane RX Deploys Verint WFO to Boost Customer Experience and Pharmacy Operations
SMART Customer Service
October 15, 2014


Will the Rightful Customer Experience Owner Please Stand Up?
1to1 Media
October 13, 2014


20 Most Promising Compliance Tech Solution Providers 2014
CIO Review
October 4, 2014


Verint Launches Engagement Cloud Solution
callcenter.inf.br
October 3, 2014


Verint Presents Engagement Solution Based in the Cloud
Portal Call Center
October 3, 2014


What Customer Service Week Teaches Us About Creating Successful Customer Experiences
Loyalty360
October 1, 2014


City of Houston Leverages Technology to Improve the Lives of Citizens and Agents
Pipeline
October 1, 2014


The Role of Automation, the Cloud, and the Human Touch in Translation
customerzone360.com
October 1, 2014


Verint Receives the CONAREC 2014 Award
Prensario TI
October 1, 2014


Should CSRs Be Paid for Performance?
Destination CRM
October 1, 2014

September

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EMC Has An Eye to Simplify Video Surveillance And Security
EMC
September 30, 2014


Verint Continues to Expand Security Intelligence Solutions for Education
Government Security News
September 30, 2014


Verint Marketing Exec Calls Kana Acquisition a Game Changer
CMSwire
September 25, 2014


Ad Roundup: Releases Highlight Analytics, Mobile Simplicity
BizReport
September 25, 2014

Verint’s Engagement Analytics Pinpoints Opportunities Along the Customer Journey
Loyalty360
September 24, 2014


Multichannel Service is a New Trend
DecisionReport
September 24, 2014

Careful, they might hear you
iStart
September 24, 2014


CCI Launches Regional “Safe + Smart Cities” Pilot Project
Chesapeake Crescent Initiative
September 24, 2014

Kana Blends Analytics Into Its Customer Engagement Suite #Connect2014
CMSwire
September 22, 2014


Verint Engagement Analytics Offers 'Unprecedented' Cross-Channel Analytics
CRM Magazine
September 22, 2014


Whose Customer Experience Is It Anyway?
Smart Customer Service
September 18, 2014


Smart City Policy Wants to Woo Industry with Flexible PPP Pact
Business Standard
September 18, 2014


C-Suite Career Advice: Nancy Treaster, SVP and GM, Verint Systems
IDGConnect
September 16, 2014


“Catch Me If You Can”…Voice Biometrics Will
Global Banking & Finance Review
September 15, 2014


Customer Experience Excellence In An Omnichannel World
Retail TouchPoints
September 5, 2014


Implementing Real Time CRM—Without The Creepiness!
Customer Experience Report
September 3, 2014


Infographic: Could Your Silent Likers be Your Secret Weapon?
MyCustomer
September 3, 2014


When VoC and VoE Combine
CRM Magazine
September 1, 2014


8 ‘Crazy’ Insights: The Retailer’s Guide to Holiday Customer Service Success
1to1 Magazine
September 1, 2014


How Omnichannel is Changing The Retail Experience Forever
Customer Experience Report
September 1, 2014


KMWorld Trend-Setting Products of 2014
KMWorld
September 1, 2014


August

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Verint Receives Best Physical Security Information Management System Award
AS Mag - Global Security Web
August 28, 2014


Live Webinar: 10 tips on Using Existing Customer Insight for Better Engagement
MyCustomer
August 28, 2014


Verint Recognized for Leadership in Customer Engagement, WFO and Product Innovation
Call to Call
August 27, 2014


Verint is Recognized for Leadership in Customer Engagement
Portal Call Center
August 27, 2014


Verint Celebrates Achievements
Call Center
August 27, 2014


Transforming Branches into Proactive Sales Engines
BAI Banking Strategies
August 25, 2014


Verint Enters the World of Mobile Apps
TYNcontact
August 23, 2014


Verint Presents its Solution for Mobile Platforms
Contact Forum
August 20, 2014


Customer Engagement Excellence in a Digital World
Commpro.biz
August 18, 2014


Round Table Discussion: How can access to video best be managed to avoid unauthorised video being made public?
SourceSecurity.com
August 18, 2014


Beyond Fraud Prevention: Can Voice Biometrics Also Cut Operational Costs?
Customer Experience Report
August 13, 2014


Verint Announces Availability of Solution on Mobile Platforms
Call to Call
August 11, 2014

App from Verint Enables Remote Access
Portal Call Center
August 11, 2014


Safe City Technologies Turn Information Into Action
Business Solutions Magazine
August 11, 2014


Banking on enhanced security, business with intelligent video
AS Mag - Global Security Web
August 7, 2014


Verint WFO Solution Now Available on Multiple Mobile Platforms
Smart Customer Service
August 6, 2014


Verint WFO Is Now Available as a Mobile App
CRM Magazine
August 6, 2014


Is Engagement the Key to Banks Halting Customer Churn?
MyCustomer
August 5, 2014

Smart city buzz
The Financial Express
August 4, 2014


The Maturation of Customer Experience – Observations from Customer Conversations
Loyalty 360
August 1, 2014


July

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Customer Experience and Brand Promise
Loyalty 360
July 30, 2014


Star Performers: Verint Enters the Voice Biometrics Market
Speech Technology
July 29, 2014


Verint Systems: Patent Issued for Video Recording Failover
4-Traders
July 24, 2014


Financial Institution Extends Investment in Verint Banking Solutions
AS Mag - Global Security Web
July 17, 2014


Find the Opportunity in Showrooming
CMSWire
July 14, 2014


Smart Cities or Wiretap Ones?
Sify.com
July 13, 2014


How LI-based Verint Systems rebounded from crisis
Newsday
July 11, 2014


Finding the Truth in Your Operations
Xonitek
July 2, 2014


Safe City Concept Lays the Groundwork for Modi's Smart Cities
IBN Live (Blogs)
July 2, 2014


CenturyLink Turns the Tables on NPS
1to1 Media
July 2, 2014


The 4 Key Customer Service Omnichannel Considerations
CRM
July 1, 2014



June

Back to top

How Big Data and IoT Revolutionize the Security Industry
AS Mag-Global Security Web
June 24, 2014


Verint Enhances Security at Connecticut School and Frontier Showcases Updated Security Management Solution at 2014 Every Building Conference & Expo
Security Informed
June 24, 2014


Exceptional Employee Engagement: A Q&A with SYKES
Loyalty 360
June 18, 2014


Verint Systems Plans To Put An Office In Colombia
La Republica
June 18, 2014


Verint Retools EFM Solution to Focus on Omnichannel Customer Engagement
Smart Customer Service
June 12, 2014


Verint Adds Multichannel Support to Enterprise Feedback Management
CRM
June 12, 2014


More Growth Opportunities
callcenter.inf.br
June 11, 2014


Verint – Optimizing Customer Relationships
callcenter.inf.br
June 10, 2014


The Focus is on CEO (Customer Engagement Optimization)
callcenter.inf.br
June 10, 2014


The Hour of Opportunity
callcenter.inf.br
June 10, 2014


Operations in Brazil are Growing
callcenter.inf.br
June 6, 2014


Getting – and Using – Employee Feedback
RetailerNow
June 1, 2014


May

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Call Center Flubs and Failures
Smart Customer Service
May 30, 2014


Verint WFO and Other Customer Service Solutions Help Enhance Customer Engagement
TMCnet.com
May 27, 2014


The Container Store Implementing Video Intelligence Solutions from Verint
Source Security
May 26, 2014


Verint and EMC Join Hands to Upgrade Surveillance Security for Use on Large Campuses
Source Security
May 26, 2014


Verint's Nextiva Video Management Software and IP camera Protect St. Vincent’s Medical Center in Connecticut
Source Security
May 26, 2014


Verint’s Nextiva VMS Monitors the Perimeter of One of the Oldest Government Institutions in the US
Source Security
May 26, 2014


Verint PSIM Solution Increases Security of Large Metropolis to Protect Citizens from Crime and Natural Disasters
Source Security
May 26, 2014


Casinos Looking for Extra Values from Network Video Surveillance
AS Mag - Global Security
May 26, 2014

Gains Seen in the Workforce Contact Center Market
Smart Customer Service
May 23, 2014

Secutech 2014 Sees Bigger Turnout with New Trends and Products for Security and Safety
China Economic News Service
May 22, 2014


CCTV Video Surveillance Systems Market 2014-2024 - Equipment & Technologies: Digital IP, Analogue, Management & Analytics
The Telegraph, Wallstreet Online
May 22, 2014


Research and Markets: Global Intelligent Video Analytics Market 2014-2018 with Agent Video Intelligence, Axis Communications, Honeywell International & Robert Bosch Dominating
Yahoo! Finance
May 19, 2014


Research and Markets: Global Video Management Software Market 2014-2018: Exacq Technologies/Tyco Security Products, Genetec, Milestone Systems, and OnSSI Dominates the Market
TMCnet.com, Technology News, Yahoo! Finance
May 13, 2014


Security Products Announces Platinum and Gold Winners of The Govies 2014 at GovSec
Security Today
May 13, 2014


Comprehensive Video Management Portfolio to Help Retailers Prevent Loss, Protect Assets and Improve Business Performance
D&D Daily
May 12, 2014


Intelligent Video Analytics Market 2018: Server-based and Edge-based Implementation Architecture Analyzed in New Research Report at ReportsnReports.com
Virtual-Strategy Magazine
May 11, 2014


ReportsnReports.com: Intelligent Video Analytics Market Grow at a 34.12% CAGR by 2018 Says a New Research Report
Technology News, Investing & Stock Research - Businessweek
May 9, 2014


2018 Review of IVA Market (Intelligent Video Analytics) by Analyst Worldwide
AllVoices
May 8, 2014


Is Voice Biometrics Right for You?
Speech Technology
May 5, 2014


Making Good on Quality Healthcare Promises
1to1 Media
May 5, 2014


Verint launches branch sales analysis tool
Finextra
May 1, 2014


April

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Verint Branch Sales Effectiveness Solution Helps Improve Customer Engagement
TMCnet.com
April 30, 2014


Security Products Announces Govies Award Winners
Security Products
April 30, 2014


Verint Introduces Business Impact Solution for Branch Sales Effectiveness
CRM
April 30, 2014


Compliance Challenge of Consumer Complaints
BAI Banking Strategies
April 30, 2014


The Often Overlooked Intersection Between Reputation and Regulation
Bank Systems & Technology
April 25, 2014


Verint Introduces Business Impact Solution
D & D Daily
April 24, 2014


Verint Impact 360 Speech Analytics Helps Shanghai Unicom Hear the Voice of Its Customers
Speech Technology
April 23, 2014


Verint's Impact 360 Workforce Management Selected by Managed Care Health Plan Provider
TMCnet.com
April 21, 2014


VMS Works Wonders for Verticals
A & S Magazine
April 18, 2014


Verint Unveils Nextiva SMC, Its Next-Generation Situation Management Solution
Mass Transit Magazine
April 14, 2014


Voice Biometrics View
Professional Security
April 11, 2014


Verint Unveils Nextiva SMC
A&S Magazine
April 9, 2014


Facebook, Citrix Deals Boost Mergers and Acquisitions Market
eWeek
April 9, 2014


ISC West Wrap-Up: NowForce Partners with Verint on Next-Generation Situation Management and Emergency Dispatch
Government Security News
April 8, 2014


Critical Infrastructure Aspires for Comprehensive Protection
A & S Magazine
April 8, 2014


Increasing Adoption of Situational Awareness Systems in Critical Infrastructure
A & S Magazine
April 8, 2014


Six Steps to Building a Successful Voice of the Customer Program
Loyalty 360
April 4, 2014


SDI’s X7 to Receive 2013 Most Innovative Security Project Award from Verint
SDI Enterprises
April 3, 2014


Scalable, Open and Flexible Situation Management Solution
Security Sales & Integration
April 1, 2014


Scalable, Open and Flexible Situation Management Solution
CNBC
April 1, 2014


Verint Unveils Nextiva SMC, Its Next-­Generation Situation Management Solution
Yahoo Finance
April 1, 2014


The 4 Pillars of Responsible Customer Engagement
CRM Magazine
April 1, 2014


A Look at Loyalty Leadership
Loyalty 360
April 1, 2014


Business Intelligence at Work
Software Maagzine
April 2014


March

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Scalable, Open and Flexible Situation Management Solution
SDM Magazine
March 31, 2014


Verint Stock Climbs on Stronger Revenue Forecast
Newsday Long Island
March 31, 2014


NowForce Partners with Verint on Next-Generation Situation Management and Emergency Dispatch
NowForce
March 31, 2014


Scalable, Open and Flexible Situation Management Solution
SDM Magazine
March 31, 2014


Six Ways to Keep Score of Employee Contributions
1to1 Media
March 31, 2014


X7 to Receive 2013 Most Innovative Security Project Award from Verint
X7 News
March 28, 2014


Nextiva Situation Management Center
Security Info Watch
March 28, 2014


Verint Nextiva Situation Management Center Reduces Operational Costs
Security Sales & Integration
March 26, 2014


Improve Fraud with Voice Biometrics
TI Inside Online Services
March 21, 2014


Six Steps to Building a Successful Voice of the Customer Program
Customer Magazine
March 18, 2014


Upward Mobility with Mobile Apps
SDM Magazine
March 18, 2014


Blake Patton with Tech Square Ventures, Mark Seeley with Intellinet and Nancy Treaster with Verint
Business Radio X
March 13, 2014


How To Encourage Customer Champions
Retail Touchpoints
March 11, 2014


How To Encourage Customer Champions [Infographic]
Retail Touch Points
March 11, 2014


App Tells You How You Feel
Wall Street Journal
March 10, 2014


Your Hairdresser or Banker: Who Knows You Better?
BusinessWorld
March 7, 2014


Verint Joins Hands with Servion Global Solutions
Voice & Data
March 4, 2014


View from the Top
KMWorld 100 Companies that Matter in Knowledge Management
KMWorld
March 1, 2014


2014 CRM Service Leaders
CRM Magazine
March 2014


How Big Data Can Transform the PSAP
The Call Magazine
Winter 2014


Verint Wins “Customer Value Add Service in Latin America” Award from Frost & Sullivan
TeleQuest
March 2014


Improving Fraud Protection with Voice Biometrics
Contact Center Pipeline
March 2014


February

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Help Your Brick-And-Mortar Retail Customers Make Mobile Work For Them
Business Solutions
February 24, 2014

Verint Nextiva V4320 IP Cameras
ASMAG.com
February 19, 2014

State of the Market: Video Surveillance
SDM Online
February 17, 2014

Customers Categorically Complex: Traditional Demographics Demolished in Report
MyCustomer.com
February 17, 2014

The Future Is Looking Bright for the Surveillance Market
ASG's Security Solutions Blog
February 14, 2014

Using Voice of the Customer to Anticipate Customer Needs
Loyalty 360
February 13, 2014

Verint Systems to Showcase Its Nextiva Situation Management Center at ISC West 2014
Source Security
February 7, 2014

Verint Celebrates 20th Anniversary
Source Security
February 6, 2014

Voice of the Customer: Listen to Learn and Learn to Listen
Smart Customer Service
February 5, 2014

3 Ways Voice Biometrics Protect Contact Centers from Fraudsters
Contact Professional
February 5, 2014

Customer Feedback Key to Business Improvement
Fox Business
February 4, 2014

Customers must be encouraged to give feedback
Engage Customer
February 4, 2014

Customers Who Speak Out are Better for Business – Infographic
The Guardian
February, 2014

Security Info Watch Product Spotlight: EdgeVR
Security Info Watch
February, 2014


January

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Encouraging Customer Feedback to Foster Brand Champions
1to1 Magazine
January 30

Is Your Customer a Churner or Brand Champion?
Smart Customer Service
January 29

Only 24% of Consumers Believe Companies Take Notice of their Views
The Drum
January 29

The 4 Types of Social Consumer: Marketers Missing Trick with Social CRM
ecommerceweek.co.uk
January 29

Giving Data a Seat in the Boardroom
1to1 Magazine
January 20

Field View
Professional Security
January 17, 2014

Georgia Aquarium interview
TAG Radio
January 17

Verint Systems Acquires KANA Software
A&S Magazine
January 16, 2014

Verint to Acquire KANA Software for $514M
Security Sales & Integration
January 16, 2014

Verint Supports the Retail Value Chain
LP Magazine
January 16, 2014

Verint Said Poised for Growth After Acquisition
Investors Business Daily
January 16, 2014

Verint’s Latest Deal May Impact Security Business, Eventually
Security Systems News
January 14, 2014

Customer Complaints Turn Into Clues For Improvement
BW Businessworld
January 14

Customer Experience Program Can Boost Company Stock Price
Dataquest
January 13

Top Reasons Your Retail Customers Should Look at IP Surveillance
Business Solutions
January 13, 2014

Verint to Buy Kana for $514 Million to Complement Technology
Bloomberg News
January 6, 2014

Meet Five More of SDN's Stellar ‘20 under 40’ Award Winners
Security Director News
January 6, 2014

 

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