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Verint in the News - 2013

Jump to Month: JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEP |OCT | NOV | DEC


December

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A Perspective on the Future of the Surveillance Market

Asmag.com
December 24, 2013


Addressing the Security Challenges of the Financial Market

Business Solutions
December 3, 2013



November

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Does PSIM Always Have to Come at a Price?

IFSEC Global.com
November 26, 2013


Verint Systems Announces Participation In Secured Cities Event

SourceSecurity.com
November 13, 2013


The Role of Manageable Intelligence in Public Safety

Urgent Communications
November 8, 2013


Empowering the Next Generation: IP Video Has Many Benefits Outside of Security

Security Today
November 1, 2013



October

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Surat Eyes Top Award with CCTV Project

The Times of India
October 28, 2013


Maximizing Customer Satisfaction

Express Computer
October 25, 2013


Six “Musts” for Selecting and Installing VMS

Asmag.com
October 23, 2013


When Continuity Counts: Video Systems Are One Way the Financial Market Can Leverage Technology

Security Info Watch
October 21, 2013

Actionable Intelligence Leads Camera Features

Security Director News
October 7, 2013


Century Link Ups Customer Experience Through Employee Engagement

Forbes
October 11, 2013


In a Mood? Call Center Agents Can Tell

New York  Times
October 12, 2013 


September

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ASIS 2013: My First Day

Security Director News
September 25, 2013


Verint Leverages WFO Solution for Gamification

Decision Report
September 24, 2013


Verint Leverages WFO Solution

callcenter.inf.br
September 23, 2013


Verint Introduces Advancements to Enhance Security Operations in Critical Infrastructure and Enterprise Environments

Security Info Watch
September 20, 2013


Robbery Video Sent to Cops Within Minutes

Security Director News
September 16, 2013


BT Extends Cloud Contact Center Solution with Self-Service and Workforce Optimization

Smart Customer Service
September 12, 2013


Verint Systems Enhances Enterprise Feedback Management Solution

TMC.net
September 11, 2013


Verint Adds Accountability to Enterprise Feedback Management Solution

Smart Customer Service
September 11, 2013


Four Steps to Measure the Impact of Your “Silent” Customers

InformationWeek
September 11, 2013


BT Expands Cloud Contact Center with Customer Self-Service and WFO

CRM
September 11, 2013


Verint Enhances Its Enterprise Feedback Management Solution

CRM
September 10, 2013


Verint Partners with Badgeville to Deliver WFO Gamification Solutions

Smart Customer Service
September 6, 2013


Verint Partners with Badgeville to Power Customer-Centric WFO Gamification Solutions

Contact Professional
September 6


Verint Partners with Badgeville to Gamify WFM Solution

TMC.net
September 5, 2013


Customer Service Garners More Importance than Price: Verint Research

InformationWeek
September 3, 2013


APAC Ranks Low on Customer Service

CXOToday.com
September 3, 2013


Game On: Creating a Competitive and Fun Environment in Your Contact Center

Contact Center Pipeline
September 1, 2013


Software 500

Software Magazine
September 1, 2013


August

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Significant ROI Break Fear

callcenter.inf.br
August 30, 2013


Voice of the Employee Vital for Verint

Loyalty360
August 30, 2013


Verint Debuts Voice of the Employee Solution

Smart Customer Service
August 27, 2013


Is Your Marketing Campaign Wasting Money?

MediaPost
August 27, 2013


Charting the PSAP Universe: Security Analytics Can Help You Navigate the Universe of Big Data in Public Safety

Public Safety Communications
August, 2013


Verint to Highlight Public Safety and PSIM Solutions at APCO 2013

Security News Desk
August 20, 2013


Key Milestones in a Security Systems Initiative

SDM Magazine
August 20, 2013


Analytics: Going Above and Beyond – Leveraging Video Analytics for Business Intelligence

Security Dealer & Integrator
August 20, 2013


Light Rail But Intense Security

Security Magazine
August 15, 2013


The 2013 Market Leaders

Speech Technology Magazine
August 12, 2013


The Future is in the Cloud

callcenter.inf.br
August 10, 2013


Still Under Construction

callcenter.inf.br
August 9, 2013


Airport & Aviation Security: Can Big Data Make TSA Smarter?

HSToday.us
August 9, 2013


Verint Public Safety Solution Boosts US County’s Emergency Management

Security News Desk
August 7, 2013


Utilities Power Efficiencies Through Speech Analytics

1to1 Media
August 5, 2013


Painting the Customer Portrait

Loyalty360
August 1, 2013


Everything’s Just Speechy: Exploring the Evolution of Voice and Text Analytics

1to1 Media
August 1, 2013


July

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An Inside Look at the Verint Experience

PoliceOne.com
July 15, 2013


June

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IP Video In Retail: ROI Via Enhanced Productivity & Stronger Data

Business Solutions Magazine
June 12, 2013


May

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Verint Introduces Business Impact Solutions for Operational Excellence

1to1 Media
May 24, 2013


Verint Introduces Business Impact Solutions

CRM
May 22, 2013


7 Ways Gamification Can Improve Your Contact Center's Productivity

CPWire
May 21, 2013


Marketing News Bytes: May 16, 2013

Direct Marketing News
May 16, 2013


Verint Adds to Voice of the Customer Analytics Portfolio

Speech Technology
May 15, 2013


Verint Adds to Its VoC Solution

CRM
May 15, 2013


Big Data Can Offer a Big Payoff. Really!

Loyalty 360
May 14, 2013


Speech Providers Embrace the Cloud

Speech Technology
May 11, 2013


Gamification Making Inroads in Providing Effective Motivational Tools for Contact Center Employees

CRMXchange
May 1, 2013


Expert Angle: Using VoC to Operationalze the Customer Experience

ICMI
May 1, 2013


Toronto's Nerve Center Provides Easy Access

CRM
May 1, 2013


Hoffman's Hot Seat: Best Practices in Social Customer Care

1to1 Media
May 1, 2013


April

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Convergys Deploys Call Recording and Quality Monitoring from Verint and Avaya

TMCnet
April 25, 2013


Convergys Calls on Verint and Avaya

Speech Technology
April 24, 2013


How to Dig Deeper into Customer Experience Management

CRM Daily
April 24, 2013


Take Ownership of the Customer Experience in 2013

Tech Bubbles
April 19, 2013


Verint Seeks Partners for Physical Security

CRN
April 16, 2013


Speech Analytics: Offering Value Across the Enterprise

Global Services
April 11, 2013


Building an Effective Voice of the Customer Program

Loyalty 360
April 11, 2013


62% UK Customers Get Angry When Kept Waiting

Retail Digital
April 10, 2013


Serving Up Solutions: Real-Time Information Enables Guidance for Agent Improvement and More

Customer Magazine
April 9, 2013


Two Sides of the Same Coin

Finextra
April 9, 2013


New Technologies for the Contact Center

callcenter.inf.br
April 6, 2013


Providing Real-Time Personalized Guidance on Customer Interactions

Contact Forum
April 5, 2013


Are You (Customer) Experienced?

Direct Marketing News
April 1, 2013


March

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Service is the New Marketing – Realign Your Business Priorities

B2B Marketing
March 28, 2013


The Social Contract – Getting Out What You Put In

JDN Journal Du Net
March 28, 2013


Much More Than Just Customer Service

callcenter.inf.br
March 27, 2013


Speech Analytics: Offering Value Across the Enterprise

crn.ru
March 27, 2013


Compliance IT is Clunky and Slow, but Hard to Forego

CFO Insight
March 21, 2013


Educating and Empowering the Workforce of the Future

1to1 media
March 18, 2013


Take Ownership of the Customer Experience in 2013

freshbusinessthinking.com
March 15, 2013


IT Improvement as a Financial Success

Bankir.ru
March 13, 2013


Making Every Minute Count in Public Safety (pgs. 38-39)

Public Safety Communications
March 1, 2013


100 Companies That Matter in Knowledge Management

KMWorld
March 1, 2013


CRM Service Awards:  Service Leaders (Enterprise Feedback Management)
CRM Service Awards: Service Leaders (Workforce Optimization Suite)

CRM Magazine
March 1, 2013


Speech Analytics: Offering Value Across the Enterprise

Connections Magazine
March 1, 2013


February

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In the Contact Center: Speech Analytics Software Buying Guide

Enterprise Apps Today
February 26, 2013


Ivy Prep to Get New, Interactive Playground

CBS Atlanta
February 25, 2013


Volunteers Build Charter School Playground

Fox 5 Atlanta
February 25, 2013


Verint Systems: Q&A

Contact Centre Live
February 22, 2013


Customer Service from Your Frontline Staff Impacts Your Bottom Line

FreshBusinessThinking.com
February 21, 2013


SaaS, Big Data and More: Speech Analytics in the Contact Center

Enterprise Apps Today
February 19, 2013


How Do You Rate the Quality of Your Customer Service?

Contact Centre Live
February 15, 2013


Six Steps to Successful Monitoring of Your Customer Service

MyCustomer.com
February 11, 2013


Cheque in the Post? Data Analytics and Social Media Performance Tracking

Utility Week
February 6, 2013


Verint Rings NASDAQ Opening Bell Tuesday

Newsday
February 5, 2013


Financial Firms Cash in on VOC

1 to 1 media
February 4, 2013


Forging a Seamless VOC Enterprise

1 to 1 media
February 4, 2013


Three Ways to Avoid Survey Fatigue Syndrome

Loyalty 360
February 1, 2013


Insurance Technology - China Pacific Insurance Company Adapts Verint's Impact 360 Speech Analytics Software

Insurance Technology
February 1, 2013


Voice of the Customer

Prensario Ti Latin America
February 1, 2013


Online Media

callcenter-japan.com
February, 2013


January

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Marketing Redefined

Express Computer
January, 2013


Recording Solutions: The Collaboration of Small Agencies Can Yield Big Results

9-1-1 Magazine
January 29, 2013


Verint’s Predictions for the CX Field in 2013

Loyalty 360
January 25, 2013


Verint Launches Personalized Guidance for Impact 360 Solution

CRM Magazine
January 17, 2013


Big Data Driving the Role of Customer Experience Officer

Information Week
January 10, 2013


Tech Hot Spots Fire Up the Financial Industry

Baseline
January 7, 2013


The Gift of Experience

Elite Business
January 3, 2013


99 ways to change your contact centre (see Verint tip 69)

CallCenterHelper.com
January 3, 2013