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Verint in the News

Jump to Month: JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEP | OCT | NOV | DEC

March

Are you Competing on Customer Experience to Keep Up, Get Ahead, or “Leave a Dent”?
Customer Think
March 29, 2016

One Way You can Drive More Sales
Business Matters
March 23, 2016

Guess Who? – Authentication and Fraud Detection
Business Daily
March 23, 2016

Progress vs. Perfection: Setting Realistic Expectations
Loyalty360
March 22, 2016

Gamification Features for WFO Software
Call Centre Helper
March 22, 2016

Verint Gains Innovative Products through Acquisition of Contact Solutions
Ventana Research
March 18, 2016

b-next Enters into Global Partnership with Verint
Business Daily
March 17, 2016

B-next Partners with Verint
SmartCustomerService.com
March 16, 2016

The Customer Relations Side of Verint – Finding Back Office Solutions
Benzinga
March 12, 2016

Call Center Services Week in Review
TMCnet
March 12, 2016

The Voice of Reason: How Voice Authentication Could Help Fight Identity Fraud
Information Age
March 11, 2016

Verint Evolves Customer Engagement Strategy with Acquisition of Contact Solutions
Loyalty360
March 11, 2016

Authentication and Fraud Detection
Professional Security Magazine
March 11, 2016

Verint Named Winner on the 2016 CRM Watchlist
TMCnet
March 10, 2016

Software Update Harnesses Community of Users
Call Centre Helper
March 9, 2016

TMC Announced Internet Telephony Product of the Year Award Winners
TMCnet
March 8, 2016

Banking Customers Want More Control
IT-Online
March 3, 2016

Verint Comes Up With A Slew Of New Announcements
CXOtoday.com
March 2, 2016

Verint Acquires Customer Care Specialist Contact Solutions
eWeek
March 1, 2016

KMWorld 100 COMPANIES That Matter in Knowledge Management
KMWorld
March 1, 2016

One Tough Question: Data/Analytics 2016 (Page 9)
DMNews
March 2016

February

Maintaining PCI DSS Compliance in the Contact Center
Contact Center Pipeline
February 2016

Texting with Customers
Contact Center Pipeline
February 2016

The Customer Has Spoken. What are You Doing About It?
Software Magazine
February 2016 Issue (Page 23)

Maintaining PCI DSS Compliance in the Contact Center
Contact Center Pipeline
February 2016 Issue

Texting with Customers
Contact Center Pipeline
February 2016 Issue

Speech Analytics: Have You Ever Heard a Smile?
Enterprise Connect
February 29, 2016

Verint Acquires Contact Solutions
Prensario TI
February 29, 2016

Omnichannel Experience Week in Review
Omnichannel Experience
February 27, 2016

Verint Acquires Contact Solutions
Unified Communications Strategies
February 25, 2016

Verint Systems Acquires Contact Solutions: Amalgamation of Actionable Intelligence & Customer Engagement
Analytics India
February 25, 2016

Verint Acquires Contact Solutions to Enhance its Efforts
Workforce Optimization Software
February 25, 2016

Verint Systems Buys Virginia Cloud, Mobile Company
Newsday
February 24, 2016

Half of Consumer Suspicious About Security of Personal Data
Call Centre Helper
February 24, 2016

Verint Buys Virginia ‘Customer Care’ Firm
Innovate LI
February 23, 2016

TermSheet – Tuesday, Feb. 23, 2016
Fortune
February 23, 2016

The 2016 CRM Service Leaders: Workforce Optimization
CRM Magazine
February 22, 2016

The 2016 CRM Service Leaders: Enterprise Feedback Management
CRM Magazine
February 22, 2016

The 2016 CRM Service Leaders: Contact Center Search
CRM Magazine
February 22, 2016

Verint Extends Actionable Intelligence Vision, Adding Real-Time, Contextual Self-Service Software
Customer Think
February 22, 2016

Cloud-Based Customer Service and Customer Experience: Verint’s Acquisition of Contact Solutions
Constellation Research
February 22, 2016

Verint Extends Omnichannel Customer Engagement
KM World
February 22, 2016

Verint Systems (VRNT) Announces Acquisition of Contact Solutions
Street Insider
February 22, 2016

News: Verint Extends Actionable Intelligence Vision
Contact Center World
February 22, 2016

Verint Successfully Procures Contact Solutions, Extends Cloud and Customer Analytics
BIS Infotech
February 22, 2016

Verint Improves Performance Management
IT - Online
February 22, 2016

Verint Acquires Contact Solutions
Smart Customer Service
February 22, 2016

Elevating Customer Engagement Optimization
TeleQuest
February 20, 2016

What Comes First – Process Optimization or People Optimization?
Management Issues
February 19, 2016

Verint Enhances Workforce Optimization Software
BDaily
February 18, 2016

Innovations in Performance Management Headline Latest Release of Verint Workforce Optimization
Contact Centre News
February 17, 2016

Financial Services Group Deploys WFM
Call Centre Helper
February 17, 2016

And the winners of the 2016 CRM Watchlist are...
ZD Net
February 16, 2016

Verint Updates Performance Management
Smart Customer Service
February 16, 2016

The 2016 State of the Speech Technology Industry: Speech Analytics
Speech Technology Magazine
February 15, 2016

Why My Company Is On The Cutting Edge: Testimonials From Organizations In The Customer Care Arena
Call Center Times
February 8, 2016

TMC Announces 2016 INTERNET TELEPHONY Product of the Year Award Winners
TMCnet.com
February 5, 2016

Verint Steps Up Customer Engagement Optimization with Telligent
Workforce Optimization Software
February 4, 2016

Keys to Great Customer Service: Simple, Fast, Direct [Report]
Paper Blog
February 2, 2016

What’s the Key to Great Customer Service?
Marketing Profs
February 2, 2016

January

Ranking: Verint is Among the 100 Biggest Software Suppliers in the World
Bit Magazine
January 28, 2016 

Overcoming 4 Obstacles That Stall Financial Customer Experience
1to1 Media
January 25, 2016

Security in 2016: Looking Back and Looking Forward
1to1 Media
January 19, 2016

Verint Upgrades Telligent Community Platform
eWeek
January 21, 2016

TMC Presents the CUSTOMER Product of the Year Award Winners
CUSTOMER magazine
January 21, 2016

Telligent Community Gets First Upgrade Since 2015
The Mad Marketer
January 21, 2016

Verint and Squiz Partner Up, Target Government Bodies
Channel Life
January 21, 2016

Study: Companies Need to Better Educate Privacy-Wary Consumers
TMCnet.com
January 20, 2016

Verint Updates Telligent Social Community Software
Destination CRM
January 19, 2016

Verint Advances Customer Optimization Portfolio With New Release of Telligent Social Community Software
Martech Advisor
January 19, 2016

Verint Announces New Release of Telligent Social Community Software
eContent
January 19, 2016

Biometrics and Banking, Fingerprint Authentication, Wearables and Security Applications Most Popular This Week
Biometric Update
January 17, 2016

2016: Which Way is the Wind Blowing?
IT Pro Portal
January 17, 2016

Client-Oriented Culture
Callcenter.inf.br
January 15, 2016 

Verint Customer Engagement Optimization Implemented by Top Global Public Pension Fund
TMCnet.com
January 14, 2016

Guess Who? The Game of Authentication
Biometric Update
January 14, 2016

Verint: 2016: Which Way is the Wind Blowing?
Contact Centre News
January 14, 2016

Consumer Concerns Over Data Privacy
Call Centre Helper
January 13, 2016

Personalization Could Help Customers Forgive Bad Brand Experiences
Computer Weekly
January 12, 2016

Verint: Most Suspicious of Online Security
BizReport
January 11, 2016

97% of Consumers ‘Don’t Trust Utilities with Their Data’
Utility Week
January 11, 2016

SA's Consumers Suspicious Over Data Use
IT Web
January 11, 2016

Brands Need to Work for Consumer Trust
Media Post
January 8, 2016

Nearly Half of Consumers are Suspicious About Data Privacy
Destination CRM
January 8, 2016

63% of Consumers Worried About How Companies Use Their Data
IT Pro
January 8, 2016

Verint is Workforce Optimization Market Share Leader
TMCnet.com
January 7, 2016

Consumers Expect Organizations to be More Transparent on Use of Their Data
Engage Customer
January 7, 2016

Shoppers Have Serious Data Doubts
Retail Systems
January 7, 2016

Putting Communities at the Heart of Your Customer Services Ecosystem
Digital Marketing Magazine
January 4, 2016