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Events

Customer Engagement Optimization

Security Intelligence

Fraud, Risk and Compliance

Customer Engagement Optimization

  • IQPC Customer Experience Exchange for Financial Services

    February 23-24, 2016 | Hilton Hotel | Wembley, London, UK

    The IQPC Customer Experience Exchange for Financial Services brings together C-level and Directors of Customer Experience, Marketing and Digital Strategy from across the industry to discuss the practicalities of increasing customer retention and loyalty in this hyper-competitive market. Rachel Lane, Director of Customer Analytics for Verint will also host a plenary session outlining the advantages of 'measuring customer experience the right way'.

  • Strategie Clients

    12, 13 & 14 Avril | Porte de Versailles | Paris, France

    Verint est Sponsor Silver du prochain Salon Stratégie Clients 2016 . Ce salon est l'un des évènements les plus importants pour les professionnels de la Relation Client leurs permettant de partager des bonnes pratiques et de s'inspirer de retours d,expérience pour de futurs projets. Venez nous rencontrer sur notre stand M8 ou écouter une de nos conférences durant cet évènement.

  • Multchannel Conference

    20 & 21 april | DeFabrique | Utrecht, Netherlands

    Multichannel Conference 2016 is een gratis tweedaags event op 20 en 21 april in DeFabrique te Utrecht waar u diverse lezingen en workshops kunt bijwonen. Uw inspiratie krijgt u van vakgenoten die hun successen en fouten uit de doeken doen. Bekijk hier de kennissessies en cases van Verint klanten en experts.

  • Nationale Contact Center Awards (NCCA) en Customer First Gala

    21 april | TivoliVredenburg | Utrecht, Netherlands

    Customer service management wordt steeds vaker besproken binnen de boardroom. Het klantcontact biedt de mogelijkheid een bijzondere ervaring neer te zetten die onderscheidend is van de concurrentie. Tijdens het CustomerFirst Gala worden de felbegeerde NCCA Awards uitgereikt aan organisaties om hun geboekte successen met customer service management.

  • PPF Customer Strategy and Planning Conference

    April 25-26, 2016 | The Holiday Inn | Stratford-upon-Avon, UK

    The Customer Strategy and Planning Conference brings together experienced professionals in all the specialist Forums with business leaders and industry experts. This is a fantastic opportunity to hear real, insightful learning from practitioners on the most significant issues and trends facing our industry. Rachel Lane, Director of Customer Analytics for Verint will also present on the benefits of speech analytics.

  • ContactCenterCafe

    10 mei | Mechelen, Belgium

    Netwerkbijeenkomst van contactcenter professionals met deze avond een kennissessie over Speech Analytics en Analytics Driven Quality.

  • Customer Experience World

    May 18-19, 2016 | Renaissance London Heathrow Hotel | London, UK

    The opportunities for Customer Experience are simply massive. If done correctly an organisation can transform its P&L, differentiation stance and brand value more than anything else on the C suite agenda today. So why are most companies realising just 20% of true potential? Customer Experience World will focus on these issues and examine what can be done differently. Verint will also participate in a number of think tanks and presentations addressing employee engagement and the demand for self-service.

  • Benelux User Forum

    24 mei | Crown Business Center | Gilze-Rijen, Netherlands

    Op 24 mei organiseren wij drie Verint User Forums, voor gebruikers van Workforce Management, Quality Management en KANA Express oplossingen in de Benelux regio.

  • Gartner Customer Strategies & Technologies Summit

    May 25-26, 2016 | Park Plaza Westminster | London, UK

    Defining Moments: Create Insight. Transform Experiences. Drive Growth. At this Summit, delegates will learn how to tap into today’s powerful defining moments to accelerate growth and achieve business objectives.

  • Open Varen

    23 juni | Loosdrecht, Netherlands

    Na een informatieve en leerzame ochtendsessie, start de 7e editie van het befaamde jaarlijkse Open Varen. Heerlijk een middag varen en in een ontspannen sfeer netwerken met een paar honderd collega's uit de contactcenterbranche. Gegarandeerd een inspirerende en interessante dag! Aanmelden kan binnenkort.

  • CX EUROPE 2016 Forum For Customer Experience Professionals

    November 15-16 | The InterContinental London - The O2 | London, UK

    Create Business Impact Through Customer Experiences. From critical operational processes that support world-class CX to the corporate cultures and frontline personalities that embody your brand’s promise and value, attendees will gain insights on pacesetting CX performance.

Security Intelligence

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Fraud, Risk and Compliance

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Engage APAC Customer Conference 2016

Customer Engagement Optimization

Security Intelligence

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Fraud, Risk and Compliance

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