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Events

Customer Engagement Optimization




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Fraud, Risk and Compliance

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Customer Engagement Optimization

  • Global Contact Center

    November 11-12, 2015 | Centro Cultural de Belém | Lisbon, Portugal

  • CCMA National Contact Centre Conference

    November 12, 2015 | The British Library | London, UK

    The theme of this year’s conference is interactions, self-service and automation and will cover the most important emerging trends in our industry in detail and suggest some of the future possibilities. Keynote speakers include David Smith, Futurologist and CEO at Global Futures and Insight and Ben Page, CEO of Ipsos MORI.

  • PPF National Quality & Customer Experience Conference

    November 18, 2015 | Holiday Inn, Bloomsbury | London, UK

    This one day conference addresses the needs of quality and customer experience professionals, managers and business leaders offering an inspiring mix of networking, presentations, case studies, round tables and workshops.

  • CCA Convention

    November 24-25, 2015 | Hilton Hotel | Glasgow, Scotland, UK

    Join 500 customer service experts, practitioners and brands to celebrate, learn, exchange and shape the future of customer service over two days. Celebrating more than 20 years of success in delivering the latest thinking and insight, this year’s programme will be a truly engaging experience.

  • Relation Client En Temps Reel

    November 24, 2015 | Hotel Saint James Albany | Paris, France

  • Professional Planning Forum (PPF) Workshops

    June - November, 2015

    Verint will be participating in a number of PPF Planning Challenge, Insight Challenge and Quality Challenge workshops throughout 2015. For a full calendar of workshops, visit the Professional Planning Forum website http://theforum.social/events

Security Intelligence

  • More events coming soon.

Fraud, Risk and Compliance

  • More events coming soon.

Customer Engagement Optimization

Security Intelligence

  • More events coming soon.

Fraud, Risk and Compliance

  • More events coming soon.