Capita Collaboration Technologies helps organisations to use the tools that make information sharing easier. Our clients trust us to provide customer engagement and unified communications solutions that enable faster decision making, increased operational efficiency and better customer experiences.
We listen because we understand that your digital vision exists within a wider ecosystem of systems, processes and infrastructure. We create the strategy that delivers your digital vision because we are true experts with the insight and experience to innovate with confidence. We deliver at all stages of your digital transformation journey because we are committed to maximising the value of your information assets.
Sabio is one of the UK’s leading workforce optimisation solutions specialists, and has been a Verint Premier Partner since 2000. Sabio offers a full range of business consulting, systems integration and managed services to support its Verint technology deployments, and offers in-depth WFO capabilities from WFM,Recording and Quality Monitoring through to the latest Speech Analytics solutions. With its in-house WFO expertise and services capabilities, Sabio continues to offer an added value Verint proposition to an extensive customer list including major organisations such as Brewin Dolphin, DAS, Greater Manchester Police, Home Retail Group, Lebara, Leeds City Council, Office Depot, P&O Cruises and Cunard, Southwark Council and Yorkshire Building Society. Sabio is certified to deliver the latest Verint Enterprise Workforce Optimisation suite, consultancy and training via its dedicated Workforce Optimisation centre of excellence. With Sabio OnDemand powered by Verint, the company also provides a comprehensive WFO offering via its secure and reliable hosted solution that can be integrated directly to the customer’s legacy contact routing platform.
KCOM designs and delivers communications and integration services across the UK. After listening to, and learning from our customers, we apply our technical knowledge to help them connect with the things that matter. Organisations with complex needs look to us to help them integrate and leverage technology including contact, collaboration and cloud-based services.
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