Engage 2016

The agenda gives you a flavour of what we have planned for the day. Interested in joining the Customer Awards? Click here to nominate.
Please visit this page regularly to find out the latest hot topics and keynote speakers.

Wednesday, 30 November
19:00 20:00 Reception
20:00 23:00 Awards Dinner - The Savoy
Thursday, 1 December
08:30 09:00 Registration and Coffee
09:00 10:30 Welcome
Natasha Kaplinsky
  Verint Interviews
Ryan Hollenbeck, Nancy Treaster, Steve Bell
Nick Nonini, Verint
10:00 10:45 Keynote – Jamie Anderson
10:45 11:15 Break
11:00 11:45 Keynote – Ovum on Compliance
11:15 12:45 Customer Case Studies
  Breakout sessions
  Verint Roadmaps
  Customer Journey Mapping Session
  Customer Experience Showcase
  Solutions Showcase Demos
  Product Innovation Zone
12:45 14:15 Lunch
14:15 15:30 Customer Case Studies
  Breakout sessions
  Verint Roadmaps
  Customer Journey Mapping Sessions
  Customer Experience Showcasee
  Solutions Showcase Demos
  Product Innovation Zone
15:30 16:00 Break
16:00 16:30 Keynote Verint Customer
16:30 17:15 Customer Awards Natasha Kaplinsky to host
17:15 17:30 Close
17:30   Drinks Reception & Entertainment