With Tracebuzz we enable you to deliver amazing customer service at scale across messaging channels such as Twitter, Facebook messenger and In-App messaging. By integrating Tracebuzz with your existing CRM system you’ll get to know your customer at every touchpoint which drives fast and personal engagement at its best quality. Start creating customer happiness today with Tracebuzz, your real-time platform for personal social service!
The opportunity for Cisco Customer Care business relevance has never been greater. The good news? Eighty-nine percent (89%) of global companies have declared “delivering a great customer experience” as their #1 business priority. The bad news? Only ten per cent (10%) of companies deliver a great experience in the eyes of their customers. The best news? The contact center is a great place to significantly impact the business outcomes you need to deliver.
Cisco’s Customer Care solutions are firmly aligned with these macro trends. New capabilities will allow us to deliver contextual, continuous and capability-rich experiences for our customers. This “Connected Digital Experience” allows for line-of-business relevancy and competitive differentiation.
Come join us at the Cisco Booth at the Verint Engage event with insights on new Cisco capabilities and business relevant conversations!
Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya.
For over 27 years, BPA Quality have worked in partnership with some of the world’s biggest organisations helping to understand and enhance the quality of customer interactions and through this enable our clients and their customers achieve better outcomes with less effort, enhance loyalty, increase revenue, improve efficiency, and reduce risk.
Whether looking to increase revenues, grow customer loyalty or identify under-performance, we use our innovative and flexible Managed Quality Assurance Solutions to independently analyse customer communications and provide expert professional services to translate the findings into profit.
Enhanced operational efficiency and resilience Tein Technology is a leading-edge integrator of Command & Control Centers for mission critical environments: financial trading rooms, traffic control for road, rail and waterways, port monitoring, city surveillance and public transport. Tein Technology aims to enhance your organization's operational efficiency and resilience by streamlining core control and surveillance platforms in a secure, future-proof and cost-effective manner.
Harbers ICT’s in-depth IT infrastructural knowledge ensures an optimal implementation trajectory for your Verint Express setup. Verint Express customers have relied on Harbers ICT for over 15 years, for services such as:
• NEW – Verint Express Custom Support – Support and Maintenance in 3 areas
• Verint Express Customisation Hosting – Scalable, Reliable, Affordable
• Verint Express Customisation Development – From Concept to Execution
Talk to the Harbers ICT or the Verint Express team about support.
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