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Tech Support Request

For immediate assistance, please contact our headquarters at 1-631-962-9600.

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First Name:

Last Name:

Email Address:

Phone Number:

Note: The serial number for a Verint DVR (with the exception of Lanex DVRs) or server is located on the rear left hand side of the unit it will consist of 5 numbers, the serial number for an IBM server is located on the front of the unit on the left hand side it will begin with a KP-(combination of 5 numbers and letters).

What product are you having issues with? (please include model number)

What is the serial number on the product?

What software are you using with the device and what version?

Was the equipment bought from Verint?
If yes, please share the original Sales Order number or outline who this product was originally sold to:

Where is the product installed, or who is the end user?

Please provide a brief summary of your symptoms:

Type the code:

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